Figs apparel

FIGS is a founder-led, figs apparel, direct-to-consumer healthcare apparel and figs apparel brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We branded a previously unbranded industry and de-commoditized a previously commoditized product—elevating scrubs and creating premium products for healthcare professionals at an affordable price.

Initially, they sold their product out of the parking lots of hospitals, getting feedback from staff. The company headquarters are in Santa Monica , California. In November , a California jury rejected all claims made by a competitor as "not valid" in a lawsuit alleging FIGS had "false advertising and misleading business practices. FIGS sells scrubs, other medical clothing and associated products, including scrub tops, scrub pants, underscrubs, lab coats, activewear, and loungewear. All sales are online, via the company's website. FIGS also operates the Threads for Threads program, which donates sets of scrubs to countries with limited access to medical apparel. The program includes giving trips and results in the donations of scrubs around the world.

Figs apparel

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A lot of the medical apparel industry is commoditized and mass-produced, with no personalization. The ease and clarity that Delighted gives us makes doing that so easy, figs apparel. Delighted helps you tell those stories and make an impact.

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Figs apparel

One awesome week. Forever-awesome FIGS. Our scrubs combine function, comfort, durability and style in a variety of colors and fits. Skip to content Your browser is out-of-date. Chrome Firefox Opera Safari. Exclusive Sample Sale.

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Wall Street Journal. Most importantly, we built a community and lifestyle around a profession. Delighted helps you tell those stories. You're minutes away from getting feedback! Contents move to sidebar hide. We believe both of those are crucial to us continuing to have an extremely high retention of customers, loyalty, and passion. What was the impetus for starting your CX program? Would you recommend Delighted and why? Toggle limited content width. ISSN FIGS is also the first digitally native lifestyle brand outfitting healthcare professionals. Initially, they sold their product out of the parking lots of hospitals, getting feedback from staff. I really think the success of our CX program is defined by our customers. ABC News. They apologized".

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Can you share some examples of how feedback has helped you better serve your customers? A lot of scrub makers sell to a set of fragmented brick and mortar retail stores, which healthcare professionals would have to physically visit sometimes in out-of-the-way locations and at inconvenient times , in order to try to find scrubs by combing through racks of typically commoditized options. Would you recommend Delighted and why? FIGS is unique in that, we simultaneously have two founders who are both product and customer founders. What made you guys decide to use Delighted? Article Talk. In addition to our innovative products, our business is powered by a digitally native direct-to-consumer strategy. It contracted the production of over one million N95 masks and also donated them to hospitals and medical professionals. That was probably one of the first questions I asked when I joined the company and learned about their Delighted setup. NBC News.