Virgin media report a fault

When I go onto the status page on VM website it says everything is fine and only allows me to book an engineer visit. Given once again all the neighbours have lost connection as virgin media report a fault it's obviously not a single router issue but the same issue as every other week. How do I get this repaired?

Here are some of the most common issues and how to fix them. First, we need your home phone zone — this is based on your area and how you connect your phone. Just dial from your Virgin Phone. And check if your phone has a ringer switch on the side, as this could be switched off. You can do this by calling your Virgin phone number from another mobile phone.

Virgin media report a fault

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move. Service status Help Account settings. Help Virgin Media Service Status. Check my Virgin Media Service Status. Check service status. More on checking for Virgin Media faults and issues. Is Virgin Media down in my area? What do the colours mean?

Check the phone connections. Choose an account to switch subscription. Talk to the below teams if you're a Wholesale business with a connectivity solution.

Your My Virgin Media account gives you the access you need to manage your products, pay your bills and get support, making things so much simpler! Just sign in online or in the My Virginmedia app. Sign up now. Visit account support to find help and information. Outage Checker. TV is missing channels.

How do you report a problem with the Internet now the phone line is connected to it? Previously you could dial We do have a variety of different platforms to report faults from. We're always more than happy to assist with any technical matters from here. If you are experiencing issues with your broadband at the moment, please tell us more about the issue and we'll be more than happy to help.

Virgin media report a fault

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Contact us. Problem with my mobile. Small Business. Go to reboot the Hub. You can also find out how to contact us further down this page. To help solve landline issues when connected into the Hub, you can:. You might find what you need on our handy help and advice pages. Forgot password? Tudor Very Insightful Person. Virgin Phone Switchover.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services.

We'll support you with exceptional service to make sure everything runs smoothly. Billing Change my package My current package Email Home move. Virgin Mobile. Choose your business type below to help you get to the right team. Check service status. Welcome - it's great to have you on board. TV on the go. Report a fault. There are some things you can try to bring your dial tone back. Tudor Very Insightful Person. However, I can't get anyone to fix it properly. Visit our business broadband deals page to find out about our products and services. TV is missing channels.