Niantic support

Support gives standardise support and doesn't get into each case from new, which makes the support basically useless. Customer service number not working, niantic support.

On three separate occasions different raid boss have lagged out and the raid timer had finished without an opportunity to initiate the catch sequence again. It wasn't caught, It didn't run and yet I don't have a log of it other than the raid rewards.. Happened twice to me, when we are waiting for somebody and they are pushing the clock to under 10 minutes I tell them to hurry up. If anything: take a screenshot of the rewards in the journal, but also that the boss didn't run away. Not full proof evidence battery could have died but can back up an email to support.

Niantic support

To contact support through the app:. From the Map View, open the Main Menu. At the top right, tap Settings. Tap on Help in the top right corner to access the help center. Tap this button in the upper right corner. However, there may be a more suitable contact method for your specific issue or Help Center articles that can help you out. Review the topics below to learn more. Account Issues and Help with Sign-in. Troubleshooting Guide iOS. Troubleshooting Guide Android. Using the in-app option allows us to collect important contextual information like app version and device model to better investigate bugs. If you believe an in-game location should be modified or removed, you can submit a request for us to review an in-game feature representing a real-world location.

Thankfully I've never had issues with Premium passes. I have had this happen before twice in the same day and submitted a ticket with screenshots as proof. Using the in-app option allows us to collect important contextual information 85296 app version niantic support device model to better investigate bugs, niantic support.

.

This article will guide you through some common solutions to sign-in issues. If you still need further assistance after trying these steps, please click the button at the bottom to contact our support team directly. Here are some common tips to help with login issues:. Be sure to check your spam or junk folder if you don't receive the password reset email promptly. Check that your mobile device has a strong network connection, try closing and reopening the [game] app, and then try logging in again.

Niantic support

To contact support through the app:. From the Map View, open the Main Menu. At the top right, tap Settings. Tap on Help in the top right corner to access the help center. On iOS, tap Contact Us in the upper right corner. On Android, tap this button :. However, there may be a more suitable contact method for your specific issue or Help Center articles that can help you out. Review the topics below to learn more.

Old farts young tart

Sounds too absurd to be true. If anything: take a screenshot of the rewards in the journal, but also that the boss didn't run away. Summary of Niantic Customer Service Calls 1. Companies are selected automatically by the algorithm. Legal Privacy Inquiries, Privacy Inquiries. To report a player or service that violates the Terms of Service or the Niantic Player Guidelines , contact us through the app. For account deletion requests, please contact us using this form and select "Delete My Account" under the issue type dropdown menu. Deleting my Account For account deletion requests, please contact us using this form and select "Delete My Account" under the issue type dropdown menu. Read full review. They wont help you! Not full proof evidence battery could have died but can back up an email to support. Feels Disappointed Mar 18, Our goal is to provide our players with a fair, fun, and legitimate gaming experience.

.

Feels Disappointed Feb 25, I've submitted the error with screen shots as a bug which doesn't get looked at for an individual response. They even had the audacity to send me the automated "How was our service? They wont help you! Our goal is to provide our players with a fair, fun, and legitimate gaming experience. Compare Niantic To Companies are selected automatically by the algorithm. Thanks again. Ironically I took part in 3 Raids yesterday.. On three separate occasions different raid boss have lagged out and the raid timer had finished without an opportunity to initiate the catch sequence again. What can we help you with? Write a review. Legal Privacy Inquiries, Privacy Inquiries.