Kent removals melbourne reviews

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Enter route details for best prices. Your trust is our top concern , so businesses can't pay to alter or remove their reviews. John Johnson is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only. I've used Kent Removals twice now. Both time, fantastic service. First time was moving from Melbourne to Brisbane.

Kent removals melbourne reviews

In the Moving and Storage Service category. Visit this website. Most relevant. Lost one complete pod. Damaged and lost a significant amount of my belongings. Was made to pay insurance that did not cover the amount of damage and missing items. Appalling customer service. Hours and days spend putting together evidence and still refused to pay. Delivery late and then split into several moves. Date of experience: November 27, I thought that paying extra for a reputable service would result in more care and better customer service. I was wrong. By far the worst removalists I have used with no care or common sense. They stacked clearly labeled fragile and light duty boxes underneath heavy boxes, took literal chucks out of my furniture, knocked off the backings of cabinets, scraped almost everything I own. Scraped the wall of my rental.

These guys don't muck about, the previous movers we used were terrible not to mention had cigarette break Sep 28, Where was the duty of care?

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Enter route details for best prices. Your trust is our top concern , so businesses can't pay to alter or remove their reviews. John Johnson is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only. I've used Kent Removals twice now. Both time, fantastic service.

Kent removals melbourne reviews

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Share Review Share on Facebook. So many phone calls to chase them up, and so little response. Kent was well practiced at deflecting criticism so please when dealing with them be cautious. Aren't they the professionals? Kerri Slaven. Your E-mail:. Share on Twitter. Redelivery process was even easier, arranged a day for delivery and they unpacked everything exactly where I wanted it. Power boards, old biscuit tins, Tupperware containers carefully wrapped but valuables just tossed in haphazardly. I guess they been around for over 15 years. On top of the damage, they had the audacity to lie and not accept any responsibility for their actions even though I sent through evidence of photos that were taken just prior to the move by the real estate agent that sold my property showing them the furniture in absolutely perfect condition.

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I will not use this company again or recommend it to others. Updated Sep 14, ABN : not provided. I ended up corresponding with Kent insurance in Melbourne and they were helpful and understanding andI was eventually partially recompensed. They are quick to take your money and then view you as a nuisance when they fail to deliver the service you paid for. I tried to call the office in Qld and the Head Office but they all have the same inane girls voice telling you that they have Superior customer service but that the Office hours are am - pm. We moved with a single ft shipping container from regional SA back home to regional VIC, and it turned out to be like we were in an episode of Fawlty Towers. Communication has not been smooth and they now stopped answering my emails. They didn't put our dining table together and bolts have been lost; 6xM8xmm I think or could be mm. Amelia Murden. Both time, fantastic service. Nothing was too much trouble during quote, pick up and delivery even when I changed arrangements with little notice! But now I am fighting for compensation for my smashed, expensive computers and computer screens. Richard Bowen is a customer of the business and is willing to be used as a reference.