Issues with rogers internet

The Rogers Building, the green-topped corporate campus of Canadian media conglomerate Rogers Communications is seen in downtown Toronto, Ontario, July 14, Thousands of Rogers Communications Inc.

On July 8, , Canadian telecom provider Rogers Communications experienced a major service outage affecting more than 12 million users of Rogers' cable internet and cellular networks , [3] including those of subsidiary brands Rogers Wireless , Fido , Cityfone , and Chatr. This followed another major national outage a year prior in April The outage impacted internet service providers with wholesale access to the Rogers network, such as TekSavvy , [5] as well as various other information systems nationwide that relied on the Rogers network, including Interac , OLG , [6] and some federal government services. Multiple international web monitoring organizations observed the outage. The event spurred new government policies requiring all telecommunications providers to provide mutual assistance to each other in the event of an outage, offer emergency roaming service for rivals' affected customers, and establish plans for how to communicate to the public about said incidents. The outage had a significant impact on various information systems nationwide, much of which extended past residential and commercial Rogers customers, due to their dependencies on Rogers infrastructure:.

Issues with rogers internet

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses. Share them here. Useful comments include a description of the problem, city and postal code. Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information. Can spend all this money in sports teams and acquisitions but can't man up when they have a system failure.

Here's 4 things you need to know".

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I believe what you're referring to is just the activity indicator? It's normal for the light to blink if data is being transmitted. Let me know if you have any other questions! New Pods are discovered by the app through a Bluetooth signal so need to ensure that Bluetooth is enabled on your mobile device and that it is close enough to the pod to receive the signal. As I mentioned to another user in another post , I have not been able to find a step-by-step self-install guide for Pods on the Rogers website but Comcast does provide online instructions for Xfinity customers on how to activate their xFi Pods. Rogers uses the same hardware so the installation procedure will be very similar. No matter what I do, I cannot get the 2nd pod to come online, I have tried differentpods on different outlets all close to the first pod.

Issues with rogers internet

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!

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Downdetector, which gathers data from multiple sources including social media and information submitted by users directly to its platform, showed more than 48, outage reports at p. This is a space where subscribers can engage with each other and Globe staff. Archived PDF from the original on July 11, National Post. Public Safety Canada stated that it was not a cyberattack. I have been a rogers customer for almost 10 years and I have had enough with their expensive plans. Alexandra Posadzki Telecom Reporter. Click here to subscribe. Tools Tools. The Rogers Building, the green-topped corporate campus of Canadian media conglomerate Rogers Communications is seen in downtown Toronto, Ontario, July 14, The event spurred new government policies requiring all telecommunications providers to provide mutual assistance to each other in the event of an outage, offer emergency roaming service for rivals' affected customers, and establish plans for how to communicate to the public about said incidents. Archived from the original on July 13, M4H 1L7.

Has there been any change to the light pattern on your modem?

The Globe and Mail , July 11, Readers can also interact with The Globe on Facebook and Twitter. Mass internet outage in Canada. Categories : s internet outages in computing disasters in Canada July events in Canada Rogers Communications. If you have any tips or frustrations you wish to share, please leave a message in the comments section! RogersHelps Rogers It's almost impressive. Public Safety Canada stated that it was not a cyberattack. If you would like to write a letter to the editor, please forward it to letters globeandmail. Retrieved November 3, The outage impacted internet service providers with wholesale access to the Rogers network, such as TekSavvy , [5] as well as various other information systems nationwide that relied on the Rogers network, including Interac , OLG , [6] and some federal government services.