Dyson service

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Let's just say, I bought it on August 12, and Amazon shipped it quick, and now September 13 and still don't have a vacuum. It only worked for a few days, stopped charging, Dyson sent us a replacement part. When that didn't also fix a problem, they tell us to go to all the way NJ from Manhattan to see if we can repair. No way. They gave me an option to drop it off at UPS and will send an entirely new vacuum.

Dyson service

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Fantastic experience with Harry and Connie!

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Your Dyson machine is designed to give you many years of excellent performance. If the Troubleshooting steps have not resolved the problem with your Dyson machine, we can arrange for a repair. Your machine will then be repaired and returned to you. The repair includes labour and spare parts where required excluding additional accessories and filters , which are guaranteed until the end of the machine guarantee, for 12 months, or until service support ends for your machine — whichever is soonest. To book a repair, continue through the Troubleshooting journey until you reach an on-screen prompt. This prompt will either invite you to complete a repair form or contact a agent through another service.

Dyson service

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The team are responsive, provide detailed and helpful pre and post clean information. They helped me find the right refurbished model for me, alongside really practical tips for keeping my Dyson in great working order for longer. Inspector Gadget. Well, during Covid when the entire world was in lockdown, so was Harry. Excellent service and communication. Fantastic service! Had the most wonderful experience with Harry can fix it, Connie was kind and easy to communicate with to get my vacuum deep cleaned it looks brand new they did and amazing job and will be coming back again. After this I am done with Dyson. Great service and advice - thanks Connie and Harry! Professional service. Excessive Hold Times: The extended periods of time spent on hold, only to be met with unhelpful responses or no resolution at all, have been a significant source of frustration. Create a community account to start contributing. When that didn't also fix a problem, they tell us to go to all the way NJ from Manhattan to see if we can repair. It has been almost an hour and nobody has called. Mia Chamy.

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Thanks so much Connie and Harry. Talking it over with my friend, I realised it was clogged with plaster dust. Fantastic service from Harry and Connie. The whole experience was really good, excellent communication from Connie kept me updated at all times as to the progress of the repairs to my Dyson stick vacuum. The communication between myself and Connie was polite and professional and they even emailed us maintenance tips after too. I had totally forgotten just how well our Dyson used to operate all those years ago, when we first bought it. Create a community account to start contributing. Hey there sakpin , Thanks for posting about this experience on the community. Efficiently working Dyson. I sent several messages to Lin previous owner on gumtree to deregister the vacuum for over a month, and she never replied to a single message. To activate you account and be able to post on the community, don't forget to click on the link in your activation email. Kate Robertson. Forgot password? They did an amazing job at cleaning the whole thing. From the moment I contacted Harry Can Fix It I was updated regularly by Connie and the drop off and pick up was a breeze but more importantly I have a clean.