Att network outages

We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not att network outages this again in the future," the company statement said, att network outages. National Security spokesman John Kirby said the Department of Homeland Security and the FBI were looking into the matter and working with partners in the tech industry to "see what we can do from a federal perspective to lend a hand to their investigative efforts to figure out what happened here. Kirby said that work was still ongoing.

Skip to main content. Exclusive news, data and analytics for financial market professionals Learn more about Refinitiv. N , opens new tab said late on Thursday an outage that disrupted calls and text messages for thousands of U. The carrier had restored wireless service for all affected customers, several hours after an outage that affected more than 70, users at its peak. The Federal Communications Commission said it was investigating the incident, while the U. The company did not provide further details on the reason for the outage and the number of affected users.

Att network outages

The number dipped before spiking again to more than 50, outages around 7 a. In the next hour, the number again climbed to 71, Customers of Verizon and T-Mobile also reported outages, but both companies said that they had not suffered an outage directly, but that customers could have had issues trying to connect with those using another carrier. Brian Cheung. We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company said in a statement. Marlene Lenthang. Rob Wile. In today's White House news conference, John Kirby, the assistant to the secretary of defense for public affairs, told reporters that the FBI and Department of Homeland Security were assisting the Federal Communications Commission with its investigation into what caused today's outage. Kirby said the FBI and DHS "are working with the tech industry and these network providers to see what we can do from a federal perspective to lend a hand to their investigative efforts to figure out what happened here. The U. Cybersecurity and Infrastructure Security Agency is also monitoring the situation. Read the full story here.

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Thursday was caused by a software update, the company said. The software update went wrong, according to preliminary information from two sources familiar with the situation. Sources have told ABC News that there was nothing nefarious or malicious about the incident. The outage was not caused by an external actor, according to a source familiar with the situation. The company issued an update later Thursday afternoon saying that its network had been fully restored.

Based on an initial review, the company thinks the outage "was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack," it said Thursday evening. ET Thursday. Reports dipped then spiked again to more than 50, around 7 a. Verizon said Thursday morning that the outages are not affecting its network directly, only customers trying to reach another carrier. More than 13, customers reported outages as of 8 a. The number dipped to around 10, by 10 a. We sincerely apologize to them. Cybersecurity and Infrastructure Security Agency said there is no indication of a cyberattack.

Att network outages

A number of Americans are dealing with cellular outages Thursday, Feb. A number of Americans on Thursday, Feb. The outages, which began at approximately a. ET, peaked at around 73, reported incidents. We are working urgently to restore service to them. Some apps, including Google Maps, have limited service offline. Election Fact Check. Personal Finance.

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Follow NBC News. Sort by Latest Oldest Dropdown arrow. Cricket was responding to customer complaints on X by saying: "Allow us to explain that there is a nationwide network incident impacting multiple services. Brian Cheung. Telecom carriers have every reason to fix any outages quickly, said the former FCC official, "because it creates black eyes for the brand. We are working as quickly as possible to restore service to remaining customers," the company said in a statement. And if they find malfeasance or bad actions or, just poor quality of oversight of the network, they have the latitude to act. The company issued an update later Thursday afternoon saying that its network had been fully restored. We are continuing to monitor the situation," a Verizon spokesperson said. And so we're working very hard to see if we can get to the ground truth of exactly what happened," he said. Election Kirby said that work was still ongoing. The county government in Fairfax, Virginia, released a similar warning. The FBI also said that it was in touch with the company about the network outage.

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Read Next. Common causes include construction-related digging that punctures fiber optic cables and software misconfigurations that can lead to interruptions, said TJ Kennedy, a public safety communications expert. We sincerely apologize to them. T-Mobile said Downdetector numbers likely reflect customers attempting to reach users on other networks. US couple missing in Caribbean after fugitives allegedly steal their yacht: Police. A cell tower in Los Angeles is pictured on February By NBC News. Skip to main content. NBC News. Here are where outage numbers stand by provider as of 10 a. Texas woman mistaken as intruder and shot by police speaks for the 1st time. Cellphone records suggest prosecutor visited Trump DA 35 times: Documents. We sincerely apologize to them. More than 13, customers reported outages around 8 a.