Appointment for apple store repair

In addition to the Genius Bar for hardware repairs, you have more immediate support options.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option. You can then pick the one closest to you, or the one with the most or soonest appointments available.

Appointment for apple store repair

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete. Quick tip : If possible, back up your device before taking it to a Genius Bar. This is especially important if swapping your device with a replacement is necessary.

Send your product to Apple Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. What is the Apple Genius Bar? Get service.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time. In some situations you also have the option to send your device for repair. A confirmation window appears with he details of your appointment.

Appointment for apple store repair

Maybe you have a cracked iPhone screen or your MacBook Pro isn't charging properly. Whatever your issue, there's an app for that! If you need tech support or repairs for your Apple device, it's easy to set up a service appointment right from your iPhone. Sure, you could just grab your busted device and head down to the Apple store. But you're going to get there, give them your name, and then wait around until an appointment becomes available. Depending on how busy they are, that can take a whilesometimes hours. It's much more convenient to make an appointment ahead of time. And you can do it right from your iPhone or iPad, or in any web browser. Assuming your iPhone or iPad still functional or you've got a spare , you can make an Apple Store appointment right from your device.

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Start a repair. Then, on the Reservation page, select Cancel. Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Or paring with my Ipad. If additional damage is found, you could pay an additional fee. To start the conversation again, simply ask a new question. Was this page helpful? I cannot get my photos 16, off the phone to put onto a hard drive. I want to see someone who will do it and explain it to me. Track the status of an existing repair. Aug 23, AM in response to enid Follow Apple Support on Twitter. Only Apple-certified repairs are backed by Apple. Tell us why!

Arrange to mail your product directly to Apple. We can replace your iPhone battery for a fee.

Page content loaded. Alternatively, if you have the Apple Store app, pull up your appointment details and select Cancel Reservation. You'll see a confirmation of your appointment. User profile for user: Terencehart Terencehart. The Genius Bar allows for a very limited number of walk-ins each day, and if you arrive without an appointment, you might need to wait quite a while to be seen — or turned away entirely. Sep 16, PM in response to randy A forum where Apple customers help each other with their products. Hi I want to make an appointment regarding my new IPhone X. S dollars and are subject to tax. Guarantee We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This includes adapters, spare cables, wireless chargers, or cases. Learn more Sign up.