Xfinity remote problems

Home » Home Networks Guides. My Xfinity remote stopped working a few times, and I was able to fix it.

Howdy technophiles! Is your Xfinity remote not working properly? Whether it is malfunctioning or the remote is not performing as intended. Xfinity is a prominent internet provider with a very good smart TV-style set-top box. It offers the most popular apps as well as video streaming services.

Xfinity remote problems

Monday, July 25th, PM. For the past year or so, I have been able to use my X1 box and Xfinity and Sony remotes to control streaming and cable services. Today the message attached appeared and I am unable to continue past the message with any remote. To this point I have:. I can, using the Sony remote, navigate other things on the tv setup, streaming, etc , which tells me its the box and not the TV. Any suggestions? Thank you for joining us on the Xfinity Forums for help with this remote issue. I like to have one remote for everything, so I can understand it would be frustrating if it stopped working! Which model of remote is this happening with? The issue is happening with all of the remotes that I have. The box does not respond to any of the remotes like trying to hit the 'continue' button on screen - there is no way I have found to get past this. The Sony remote still works as it controls the functions of the TV power and volume and streaming service actions program selection, etc. This is happening to me as well.

For example, when resetting, the light changes from red to green or the status light blinks. Co-authors: 3.

Xfinity remotes are handy tools but can develop issues over time. The good news is there are steps you can take to get your remote back in working order. If the buttons are still unresponsive after resetting, you may need to replace the batteries or contact Xfinity customer support. Those are the most reported Xfinity remote problems. A factory reset can often resolve those types of issues and get your remote working again. Beforefactory resetting your Xfinity remote, try these basic troubleshooting steps first to see if they restore functionality:. The first thing to check is the batteries.

Xfinity is one of the most popular cable providers in the United States. Swap the batteries out for a fresh pair of AAs or perform a factory reset to eliminate any viruses. If none of these troubleshooting techniques work, reach out to Comcast customer service to further diagnose the issue. Each of these common issues may be a contributor to stopping your Xfinity remote from working properly. Fixing this problem is easy- simply pop the back of your remote off and swap out the batteries. Almost all Xfinity remotes take 2 AA batteries.

Xfinity remote problems

Xfinity is a convenient service if you love streaming live TV networks straight from your smart TV. Is your Xfinity XR11 remote not working? Fret not because there are a couple of ways you can get it fixed without too much trouble. For more guides: here is how to cast from Macbook to TV. Before we figure out the solutions for an Xfinity XR11 remote not working, we must understand what it is. Firstly, like many other streaming sticks, the Xfinity XR11 remote is one that simply helps you navigate a streaming interface.

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To summarize, your Xfinity remote may stop working abruptly for a variety of reasons. This reconnects the control paths allowing you to use the remote again. Once the LED is solid green, enter Press any button on the remote. And I put together this guide to help you resolve your problems too. It would flash red and i would have to hold the A and D buttons then type to start the process of pairing the remote again. Tutorials Symbols Courses Calculator. Xfinity Community Forum. I swapped my cable box at the Xfinity store on Saturday because the one I had started doing this same thing. Yes, after completing a remote reset you will need to re-pair it to your TV and cable box from scratch before it will work again. However, the downside is you will lose any customizations, pairings, or settings you configured previously. Status Light The status light on your remote can provide helpful feedback. Get great content that you love. This returns it to the original out-of-box state.

If your Xfinity remote is unresponsive, the first thing you want to do is clean it. Over time, dust and dirt can build up on the remote and may cause it to malfunction. To clean the remote, simply use a damp cloth to wipe it down.

Press any button on the remote. All of your settings and pairings will need to be reset. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. Common obstructions include walls, doors, furniture, and electronics. Learn why people trust wikiHow. Hold the setup button until devices turn off. Then enter the code provided by Xfinity to re-pair it. The box does not respond to any of the remotes like trying to hit the 'continue' button on screen - there is no way I have found to get past this. It's on the right side of the remote below an asterisk symbol. Thoroughly working with Xfinity support provides the best chance of identifying and correcting any trickier remote problems. It would flash red and i would have to hold the A and D buttons then type to start the process of pairing the remote again.