Xbox account recovery

Home Home. Reset or recover your lost Microsoft account password. If you know the email address that you used to set up your Microsoft account which is used to sign in to your Xbox profilexbox account recovery, you can reset your password now:.

Home Home. Find your Microsoft account email address. To access your Xbox profile and other Microsoft services, you need to know the email address and password you used to set up your Microsoft account. If you know the email address for your Microsoft account but need to reset your account password, visit:. Reset or recover your lost Microsoft account password.

Xbox account recovery

Home Home. If you think that your Microsoft account has been hacked, we recommend that you reset your password right away. It's a good idea to choose a password that you don't use elsewhere. To change your password, go to the Security section at:. Microsoft account. Reset or recover your lost Microsoft account password. To learn more about your online safety and privacy settings, see:. Manage Xbox online safety and privacy settings. Secure your account. Step 1: Try to sign in to your account.

Answer as many questions as you can. Fill in as many of the boxes as you can. Look for consistency rather than exactness of location.

This step assumes you've tried Reset a forgotten Microsoft account password , but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. Improve your chances to successfully recover your account by reading through the following guidance first. Important: The account recovery form can only be used if two-step verification isn't turned on.

You'll need a Microsoft account to use Xbox services, which means you'll need to know your login details to use any Xbox consoles you own. Here's how to reset your password if it's been a while since you last logged in. For the methods below to work, you'll need to know the email address that's associated with your Xbox account. If you don't know this email address, you'll need to recover your Microsoft account using Microsoft's account recovery website first. If you haven't set up two-factor authentication 2FA , you won't be able to reset your password using the methods below either. Instead, you'll have to recover your account in its entirety, also using Microsoft's account recovery website. To start the recovery process, enter your email address into Microsoft's password reset website. You'll now need to verify your identity. You can either choose to enter a code generated by an authenticator app you've previously linked, or click "Use a Different Verification Option" and choose an email or phone number instead. Enter your authenticator code or hit "Get Code" to get Microsoft to send you a code.

Xbox account recovery

This step assumes you've tried Reset a forgotten Microsoft account password , but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. Improve your chances to successfully recover your account by reading through the following guidance first. Important: The account recovery form can only be used if two-step verification isn't turned on.

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This makes it harder for someone to break in to your account. Do you go by a different first name than you did when you set up your account? If you have questions about an unknown charge, here are some common reasons a charge appears on your statement:. Make sure you get the ID from a console you use a lot. To learn more about your online safety and privacy settings, see:. Think about how long ago you set up your account:. Reset or recover your lost Microsoft account password. Contact us. This forum is really not the most appropriate medium to discuss your topic, especially since we as players do not have the tools to help you as it is a sensitive privacy and security issue. Yes No. Add security info to your Microsoft account.

Home Home. Find your Microsoft account email address.

Submit the form from a computer or device that you frequently use. From the account home screen, select each link under Your Info to review your info. In the Contact email address text box, enter a current email address where we can contact you, and then select Next. Go to Reset Password and enter your email address. Install or update your virus, spyware, and malware protection software. If you used the account with any of the products and services below, these are the kinds of things to know:. Sorry this didn't help. Home Home. Go to Security and in the Sign-in activity section, select View my activity. Review your recent account activity. How to update the software on your Mac. Currently, remember that there are many players like you who present problems every day, normally everything has its process like you in this case, I don't know what specific time you can wait, what is that if you will receive help from Xbox Support. To add security info to your Microsoft account:.