Why is my fitbit not syncing

Fitbit trackers and smartwatches are designed to be worn all day and night, but they need to be regularly synced with the Fitbit app to save your data. If your device isn't syncing with the app, you won't be able to see your progress or log any data. If you're frustrated and wondering, why is my fitbit not syncing is my Fitbit not syncing with my iPhone or Android," take a look at some of the most common reasons why your Fitbit won't sync and how you can fix it.

Go to the Best Answer. View best answer in original post. Nealo , could you provide a little more information on this, such a what phone you have, what version of the Fitbit app are you using, what Fitbit tracker do you have, etc.? What "basic checks" have you done? I am having the exact same problem. It seems as the new release of the app was put into place my Charge HR has stopped syncing with both my phone S7 Edge and my computer Windows

Why is my fitbit not syncing

Fortunately, there are some fixes you can implement to get your Fitbit syncing again with your smartphone. However, you can use these steps to fix syncing issues with newer Fitbit models. Before moving to the specific troubleshooting steps for your iPhone or Android device, here are a few essential things you can try:. Your Fitbit syncs data via Bluetooth to your smartphone. You can check when your Fitbit last synced to give you an indication of when the problem may have started. However, you can force a manual sync to prod the app to start syncing. Whether you bought your Fitbit tracker new or used, you may or may not have the Fitbit app installed on your device. If your Fitbit is outdated, it may have trouble connecting to and syncing with your smartphone. Updating the device to the latest firmware provides new features, bug fixes, and functionality enhancements to help the tracker work correctly and reliably. You can use the Fitbit app or Fitbit dashboard online to update your Fitbit device. Note : Avoid updating your Fitbit at midnight because you may get incorrect steps for the next 24 hours. As a last resort, you can try to reset the Fitbit device. Resetting will delete all your data and restore the tracker to factory default settings.

If not, click the entry for the Fitbit and click "Remove device," then repeat the setup for your Fitbit to connect it to your computer. To check for updates, open the Fitbit app and tap on the Today tab. Fitbit also provides the option to manually sync data.

Anyone else having this problem? My Fitbit was syncing just fine a couple of weeks ago. So I updated my phone thinking that was it but no. It literally worked two weeks ago. Go to the Best Answer. People are mentioning they are having issues but unless we know what type of phone, the best we can do is send you to the help docs.

Fitbit trackers and smartwatches are designed to be worn all day and night, but they need to be regularly synced with the Fitbit app to save your data. If your device isn't syncing with the app, you won't be able to see your progress or log any data. If you're frustrated and wondering, "Why is my Fitbit not syncing with my iPhone or Android," take a look at some of the most common reasons why your Fitbit won't sync and how you can fix it. The first thing you should do if your Fitbit won't sync is to check the Bluetooth connection between your phone and your Fitbit device. To sync your device with the Fitbit app, you need to have Bluetooth turned on and be within range of your phone. If you're not sure if your Fitbit is connected, open the Fitbit app and tap on the Today tab. A pop-up will appear that will notify you if your Bluetooth is off and the app is unable to sync. Meanwhile, if your Fitbit Versa 2 or Versa 3 won't sync and you see the phone disconnected icon on your device, it's telling you it can't communicate with your phone.

Why is my fitbit not syncing

Affiliate links on Android Authority may earn us a commission. Learn more. What happens when your fitness tracker stops working? That happens more often than expected, especially considering how often fitness trackers get used daily. Here are some of the most common Fitbit problems and how to fix them.

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Make sure your Fitbit is connected. Meanwhile, if your Fitbit Versa 2 or Versa 3 won't sync and you see the phone disconnected icon on your device, it's telling you it can't communicate with your phone. It might also be a good idea to restart your Fitbit to make sure it's working properly. If you own a Fitbit, you may occasionally run into an issue where the app tells you the sync process is unable to complete or that the fitness tracker can't be found. Redeem now. Turn on suggestions. Have you tried syncing with any other device? Lanuza Community Moderator Remember to vote for posts that helped you out! Check that the device is charging correctly. If your computer doesn't have Bluetooth, or your computer's Bluetooth doesn't seem to work with your Fitbit, you can get a Bluetooth dongle from Fitbit. For any users who are currently experiencing a syncing issue like this, there are some fixes that might help to solve the problem. If you purchased a new Fitbit tracker, you likely installed the official app on your smartphone, tablet, or computer to set it up. I am having the exact same problem. I'm running a Motorola G5s, with the OS 8. Joining the chorus, "have the same problem" and "have done everything" does not provide much information as to what the problem is so that Community members can offer solutions.

Get your Fitbit working with your phone, tablet, or computer again.

Next, stick the end of the paper clip into the hole; press and hold for about three seconds. Start the Settings app and tap "Bluetooth. Click the Start button, then Settings which is shaped like a gear. Unlike other devices, a Fitbit requires installing a special app to connect to another device and sync data. Health Angle down icon An icon in the shape of an angle pointing down. Recovery Runner. Redeem now. Joining the chorus, "have the same problem" and "have done everything" does not provide much information as to what the problem is so that Community members can offer solutions. I have an iphone 5S Dave Johnson. Hopefully these steps help some of you.