Viva aerobus reviews

Customer rating from reviews. Write a Review Airline. Show 10 20 50

We forward your question to the customer service team of Viva Aerobus, and they will answer in 24 hours! We forward your request to the customer service team of Viva Aerobus, and they will call you back in 24 hours! Viva Aerobus Reviews. What's Trustindex? Write a review.

Viva aerobus reviews

Stay away from this crappy airline. Due to flight delay, I missed the connection flight and was put on a flight on the next day in the morning although there were flights on the same night. The airline sent a sms stating the delay was due to a technical problem. At the airport counter the personnel said it was instructed to say the delay was due to weather which was a sheer lie because other flights in the same direction and at the same time took place on time. They refused any reimbursement for the hotel that was paid for at the destination, no accommodation for the night, no food, not even WATER on plane!!! How sick is that! The personnel when confronting immediately lost the ability to speak English. This company has to get out of business with such attitude towards customers. Their shuttle service is the same crap. Better order Uber or taxi. Do yourself a favor and fly with another one, viva aerobus is not worth the money. They should pay you to fly with them. Rude customer service, delay all the time. I had a almost 4 hour delay, and we had to wait for fuel inside the airplane.

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Viva Aerobus is Certified as a 2-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Cabin staff service is functional at best and is lacking service quality in many areas. Airport service can be a poor feature, with service bordering on rude in many areas. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice. Please note that your consent will be valid across all our subdomains. We respect your choices and are committed to providing you with a transparent and secure browsing experience. Certified Ratings. Skytrax Airlines Viva Aerobus.

Viva aerobus reviews

Customer rating from reviews. Write a Review Airline. Show 10 20 50 I lost hundreds of dollars due to rude and incompetent employees. My passport was reviewed at reception and I was told I could board my flight. At the gate, I was subjected to a random secondary search. The people who searched my bags yelled at me, threatened me, and disrespected my mother. After the search, the associates scanned my boarding pass and it came up invalid. They spent minutes fiddling with my passport.

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Privacy Policy We have placed cookies on your device to enhance your browsing experience. Flight was delayed an hour and 50 minutes. They originally charged me twice for the tickets and refused to acknowledge it. Airports within 70 miles. But this is not the worst! This is the worst airline I've ever dealt with. We landed at and did not go out the terminal until !!!!!! The voucher was set to expire on June 4. Otherwise, you pay the change fee and the difference in price. Again, I was unable to communicate with the attendant at the service desk using my translating app, but this time. They never answered their phone to update on the status of the bag. I contacted customer service and after many emails asking for so much proof of hospitalization they did not refund the flights.

They not allowed to bord flight, arguing that was cancelled the flight reservation.

Very disappointed!!! Monterrey to Puerto Vallarta. Descubre todas las promociones. VivaAerobus offers direct flights to 58 cities in 5 different countries. Please help with a follow-up report do an investigation do what's right for the better of travelers. The cheap flight destroyed my vacation completely and it took a lot of time and nerves to speak to that rude company which is unable to provide any service at all. Puerto Vallarta to Monterrey. All News Industry. Will never fly with them. Flight 2. When she got there with plenty of time to spare, she was told that they don't accept cash, which was all she had, as she knew her cards wouldn't work in Mexico. To add a little more pain, the voucher ony lasts for 12 months. My first time flying with Viva Aerobus we left with a 2. I wouldn't wish this experience on anyone.