Virgin media problems

Simply test your broadband service, and if we find an issue we can help with a fix online. If needed you can book a technician, virgin media problems, order a replacement WiFi Hub, or chat to one of our team. There are a few reasons why your connection might be having problems. The best thing to do is virgin media problems run a test on your broadband connection.

Here are some of the most common, and some things to look out for. Loose cables Check that the cable connections between your TV, TV box and the wall socket are nice and tight. A loose connection could result in poor TV reception. If the picture quality is still poor, the problem could be with your TV. Take a look at your broadband speed with our broadband speed checker. There are also ways to fix slow internets issues If the issue is with your WiFi, you can always connect your TV to the internet using an ethernet cable.

Virgin media problems

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move. Service status Help Account settings. Help Virgin Media Service Status. Check my Virgin Media Service Status. Check service status. More on checking for Virgin Media faults and issues. Is Virgin Media down in my area? What do the colours mean?

Check all cables are tightly connected between the back of the box and your TV.

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Provider said most problems were resolved but customers reported continuing glitches with internet, phone and TV. Downdetector , which tracks outages, said around 50, people had reported problems with their services at one point, with the glitch first noticed by some customers shortly after 1am BST. The cause was not immediately clear but wreaked havoc for customers, including those relying on internet and phone connections for work. By late morning the worst of the issues had been resolved. Looks like virginmedia is having issues nationwide. One of those rare instances where working from home becomes problematic.

Virgin media problems

Follow all our live coverage of business, economics and financial markets. Downdetector, which tracks outages, said more than 25, people had reported problems with their services , with the glitch first noticed by some customers shortly after 1am BST. The cause was not immediately clear but caused havoc for customers, including those relying on internet and phone connections for work. By late morning the worst of the issues had been resolved.

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Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. Head to our service status page, and search using your postcode and last name or sign in to your My Virgin Media mobile app and head to Service Status. First, it guides you around your home, room by room, to check WiFi performance in each one. Now turn on the TV box at the wall and wait minutes for the box to reboot. To be as safe as possible, make sure your equipment is off before you do this. Otherwise, read on to find out more. Take a look at your broadband speed with our broadband speed checker. Go to our WiFi Hub lights help page. Some channels are seasonal and do not broadcast all year round. Service status Help Account settings. This will give you a connection that is generally faster and more stable. How to fix distorted or pixelated TV. Tap the results to find out more about the issues, and when we expect them to be fixed.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report!

A loose connection could be giving you an unreliable signal and not all your channels may appear. How to fix distorted or pixelated TV. The best way to do this is to switch it off at the wall, wait 30 seconds, then turn it back on. Make sure that all the cables coming into and out of the Hub are plugged in firmly, and check the cables are connected properly at wall sockets, too. Billing Change my package My current package Email Home move. Cable connection problems Make sure all the connections linking your TV to the TV box and the wall socket are finger tight. Service status Help Account settings. Test my broadband. What causes poor TV picture quality? There are also ways to fix slow internets issues If the issue is with your WiFi, you can always connect your TV to the internet using an ethernet cable. No issues in your area? First, turn your TV box off at the wall. Interference from electrical devices in your home Some electrical devices, such as fairy lights or cordless phones, can interfere with WiFi signals. Next, tap Check. How to run a Virgin Media service status check.