The marlow medical group

Back to Our Training Practices. Website: www. We are committed to providing our trainees with a supportive, friendly and professional learning environment as part of our diverse team. The marlow medical group consult from a purpose-built surgery in the centre of Marlow where our learners are based.

Do you want to find groups and support in the community that might help you improve your health and wellbeing? The practice serves approximately 27, residents within our catchment area. The clinical team are enabled by our colleagues in reception, our large administration team and the practice management team. In addition, the Marlow Access team MAT is a specialized team made up of practice and Primary Care Network staff who care for patients with more complex conditions and needs such as hospital discharge or end of life care. They are well connected to the various community services such as District Nurses and Occupational Health as well as local voluntary services and can add valuable extra support at times of need. There are dedicated doctors assigned to the Marlow Access team who support this work. Visit Website.

The marlow medical group

Displaying 1 to 10 of Although my appointment through the kinik system was two weeks after requesting it, the doctor I saw this afternoon was extremely efficient, very personal and thorough. I was impressed. Report as unsuitable. Dear Mr Lucas Thank you for taking the time to send your lovely feedback, which I have shared with the clinician you saw. When Marlow Medical Group initially deployed the Klinik Access system, it appeared to work well see earlier reviews on this page. As greater numbers joined the online-appointments-only revolution in the name of efficiency When Klinik no longer works and there is no reply to an online appointment request, we are told a patient cannot then request an appointment on the phone. All patients continue to be funnelled into the seemingly-overwhelmed Klinik triaging hopper, with no reverse communication to the end user as to where in the system their request for a doctor's appointment might be or when they may be seen. Weeks can go by with no clue on either side as to what is happening. Patients then perhaps issue another online appointment request, thinking their initial attempt got lost. Is Klinik handling repeat appointment requests, which is in turn contributing to its failure? Unfailingly-polite but stressed receptionists do their best to stick to the official line, continuing to explain to patients that they are 'in' the Klinik system; unable even themselves to see where a patient might be in that 'queue', offering instead the rather vague '"our clinicians are currently making their way through our huge backlog of Klinik requests and yours will be seen to in turn". Similarly, a call to the surgery will reveal you are tenth in the queue to be confidently informed "but if there are over five callers ahead of you, we will call you back".

Dear Mr Lucas Thank you for taking the marlow medical group time to send your lovely feedback, which I have shared with the clinician you saw. It now requires considerable help in understanding how to manage change and cmunicate effectively with patients. I can assure you that no requests are lost and we do contact patients as soon as we are able to offer an appointment.

The Marlow Medical Group Patient Participation Group is eager to ensure that our patients are actively involved in deciding how the health services they use should develop. The aim of the Patient Participation Group is to give patients, GPs and practice staff an opportunity to meet, to exchange ideas and to keep you informed of the latest developments within the health service and primary care. Feedback of your experiences will also help us to improve the services we offer. You will be invited to attend our Patient Participation Group meetings which are held twice yearly. We may also occasionally contact you to ask you to complete a survey or to try out a new service. You decide how often and when you would like to respond and it is not compulsory to attend any of the meetings.

Displaying 1 to 10 of Although my appointment through the kinik system was two weeks after requesting it, the doctor I saw this afternoon was extremely efficient, very personal and thorough. I was impressed. Report review titled Excellent doctor as unsuitable. Dear Mr Lucas Thank you for taking the time to send your lovely feedback, which I have shared with the clinician you saw. Report review titled as unsuitable. When Marlow Medical Group initially deployed the Klinik Access system, it appeared to work well see earlier reviews on this page.

The marlow medical group

The Doctors House - Marlow Medical Group GP has total registered patients , out of this there are female registered patients and male registered patients. It offers Electronic Prescription Service EPS which allows you to get your medicines with out the need of paper prescription. Toggle navigation Health GPS. GP Profile. Opening times. Monday Tuesday Wednesday Thursday Friday Monday Tuesday Wednesday Thursday Friday Saturday Registered Patients. Patient Online Management Information.

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We have a fully equipped emergency room to complement this. I was impressed. I have requested for a ltc over the klink website, the surgery recommends to use, which is another appaling service. Go back. We have been experiencing some issues with the telephone call back feature. The lady cannot tell me, she cannot tell me when I will hear anything either. I did try valiantly for a few minutes to get her to understand my perspective. Directory You can browse our directory by selecting a category from the dropdown box below. When Klinik no longer works and there is no reply to an online appointment request, we are told a patient cannot then request an appointment on the phone. Dear Mr M Thank you for taking the time to write this review. The impact to patients has been advised by our website and local Facebook pages. I persist and get answered. They are well connected to the various community services such as District Nurses and Occupational Health as well as local voluntary services and can add valuable extra support at times of need. Trainees are fully supported in every surgery. No explanation as to why I was told 48 hours for a response.

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To ensure the best allocation of our resources, the practice operates a triage system, where based on symptoms entered in our Klinik system, it uses artificial intelligence to assign urgency to the query in a safe and consistent way and enquiries are then routed to the appropriate team within the surgery or advice to call where necessary. Weeks can go by with no clue on either side as to what is happening. We are proud of the clinical care we offer our patients and value the opportunity to teach this to others. My son is in the middle of his A levels and like many has experienced quite extreme hay-fever symptoms this summer. Calling the surgery does not yield much joy either, put on waiting for more than an hour, need to take sometime out of work to speak to someone about an appointment. We have been working with our telephone provider and have found the issue. The practice recently changed its computer system and provided some information to patients about the impact of these changes including requesting prescriptions and access to the Nhs App. In fact she goes as far to say that she cannot tell me anything in case she is wrong. Print basket. I was amazed when, within minutes, the surgery called me to advise that one was available in one hour. He began to experience problems with his breathing and was feeling very unwell which was affecting his ability to study, concentrate and sleep. Similarly, a call to the surgery will reveal you are tenth in the queue to be confidently informed "but if there are over five callers ahead of you, we will call you back". I ask about my ultrasound results, to be told the results are with the doctor.