The diamond store london reviews

I love jewelry. My husband bought a tanzinite rings for my birthday and the service Was really

Claim your listing for free to respond to reviews, update your profile and manage your listing. The Diamond Store has a rating of 2. The Diamond Store ranks 81st among Engagement Rings sites. This was a really great company! They kept me updated about every step of my order considering it's a pretty expensive order. Customer service was absolutely wonderful as well. Everytime I had a problem or any doubts, they were easy to get hold of and were so friendly and helpful!

The diamond store london reviews

Hello, I'm looking to buy some diamond earings and a necklace. I'm very lucky to be gifted these by a relative. I have come across this website and the prices look very good. I am a little sceptical tho buying such a luxury item online. Could this be to good to be true? They have won a few awards and the online chat was very helpful. I'm just a little sceptical? What do you think? Has anyone used them personally? The company is called, the diamond store.

Thankfully I have family in South Africa so travel to and from the UK regularly so that the ring could be fixed. My personal favourite is the Protea design. Average 0.

Not even after 2 months one of the Diamonds just randomly fell out and then we started to notice on closer inspection that some of the clasps holding the rest of the diamonds in we're starting to bend this is clearly poor workmanship, upon contact to the Diamond store they told me to return the item for an inspection at my own cost they then proceeded to tell me that because I'd had links taken out, it's voided the warranty!!!!! Then tried telling me that they would send me a brand new one if I paid pound bearing in mind I'd already paid pound for the bracelet I'd even made the offer for them to take out the one of diamonds sent in the links just to replace it and to address the poor workmanship with the rest of the clasps that was bending and falling apart, they claim to be high quality jewellery, jewellery doesn't Fall Apart after two months, I will never be using this company again and I would strongly suggest that no one else does I highly doubt I will receive a refund from these people and I'll probably end up having to pay the postage myself to get my broken bracelet back so I will end up just being left with a shoddy poor craftsmanship bracelet that definitely wasn't worth pound , I will now seek to take them to a small courts claim, and I will also be reporting them to Trading Standards, I would also like to add to this review if you look at other reviews on Trust pilot about this company it seems if you even buy something from them and you have any issues with them i. The jeweller has come back to us regarding the assessment of your bracelet. The jeweller can send a brand new bracelet for you and remove 3 links.

Find the most amazing diamonds at these 12 diamond shops in London. Here are some recommendations for some of the best diamond shops in London:. They have been in business, and their reputation for quality products and customer service is outstanding. They obtain gold and platinum exclusively from certified Fairtrade or recycled sources. Their diamonds and gems can be linked back to the mines they were extracted from and are not only free from conflicts but also procured from providers who treat workers with decency and consideration and try to minimize their environmental impact. Each piece of their jewelry is crafted to perfection, and their artisans are amongst the most respected in the industry. Their talent shines through in the immaculate completion of every one of their pieces. The store has a good reputation for selling quality diamonds and jewelry. At Flawless Fine Jewellery, their goal is to make sure your diamond conveys the appropriate message. You can choose from their extensive selection of pre-made diamond jewelry or craft your unique design with their expertise.

The diamond store london reviews

Not even after 2 months one of the Diamonds just randomly fell out and then we started to notice on closer inspection that some of the clasps holding the rest of the diamonds in we're starting to bend this is clearly poor workmanship, upon contact to the Diamond store they told me to return the item for an inspection at my own cost they then proceeded to tell me that because I'd had links taken out, it's voided the warranty!!!!! Then tried telling me that they would send me a brand new one if I paid pound bearing in mind I'd already paid pound for the bracelet I'd even made the offer for them to take out the one of diamonds sent in the links just to replace it and to address the poor workmanship with the rest of the clasps that was bending and falling apart, they claim to be high quality jewellery, jewellery doesn't Fall Apart after two months, I will never be using this company again and I would strongly suggest that no one else does I highly doubt I will receive a refund from these people and I'll probably end up having to pay the postage myself to get my broken bracelet back so I will end up just being left with a shoddy poor craftsmanship bracelet that definitely wasn't worth pound , I will now seek to take them to a small courts claim, and I will also be reporting them to Trading Standards, I would also like to add to this review if you look at other reviews on Trust pilot about this company it seems if you even buy something from them and you have any issues with them i. The jeweller has come back to us regarding the assessment of your bracelet.

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Read our transparency report to learn more. We will email you when the question is on the site. It was beautiful ring and I loved it, however it had to be sent back to be resized. Sign in to get trip updates and message other travelers. Selected filters. Makes me proud to be South African. Reviewed November 18, Don't give up. Write A Review Ask A question. I don't doubt for a minute that people have had success buying diamonds online but I personally wouldn't. I returned only my ring to the Diamond store for assessment and repair under their supposed 5 year warranty. I think poor craftsmanship may be to blame. It's a joke that the approach is to try and place blame with customers for simply wearing jewellary made rather than improve their products or services. I immediately phoned them and said quite clearly that I want a refund and not a repair but was told again that this was not possible.

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Follow Barbara F. I was told this would be noted but it still needed inspecting. Your story is identical to mine with this retailer and you should seek advice under the consumer rights act as are likely protected. I seeked legal advise as my partner had spent a lot of money and we were not happy with the product nor the service. Very good 6. From reviews. No email but using tracking number it shows item will be delivered tomorrow 20th and again I will get an email with a delivery slot. I've got a few so I have a rough idea, I'm going to choose the one I like and then go to a jeweller to compare and look at the aize Ect before I order. I was given a stunning sapphire and diamond ring from there last Christmas. Date of experience: December Time of year. I must hasten to add that my ring was worn continuously since we received it until the beginning of December, whilst the second ring has barely been worn at all. Hello, I'm looking to buy some diamond earings and a necklace. Claim your listing for free to respond to reviews, update your profile and manage your listing. I will never buy from Browns again and feel it is only fair that others know first hand about my very, very disappointing experience from Browns.