Switch from shaw mobile to rogers

So far the transfer from Shaw Mobile to Rogers has gone reasonably well. My family has two phones, and we did them both within 15 minutes of each other. One phone iPhone 5s went very well.

Phone number migration from Shaw to Roger was not successful! I called Rogers more that 5 times since September and they told me and it was never done! The temporary number they assigned me stopped working , and the old number is also not working!!! How is this acceptable!???? I need a working phone number!! Falling out of number porting can be bothersome; we wish the migration could have been more pleasant. To address this issue and expedite the resolution, I recommend contacting our Ambassadors team dedicated support via chat.

Switch from shaw mobile to rogers

This change from Shaw to Rogers Wireless has been very frustrating. It all started when Rogers sent our first bill. Now, I did not chose Rogers no matter how many times they say thank you for choosing Rogers, I was forced into it. I was a fortunate long term customer. We paid it so we were not in arrears and expected to sort it out easily. Didn't happen. My last contact today went fine with the Sparta group until the person I was talking to checked with her higher up and then I was told no way they could do it. My god, it's my money, how can you say no! If this isn't resolved in the next while I will once again be told that the invoice I will then have received for October payment cannot be changed, so will string it out further. I have just finished wasting 3 hours on chat and on the phone to Rogers and Shaw. Hung up on twice and no one can help in any way. Waiting forever for someone then getting the runaround and hung up on and no one can do anything about it.

The plans aren't the same once you migrate to Rogers from Shaw Mobile. I spoke to the second manager afterwards to see if there was a remedy and it was she who told me that Rogers is under no obligation to offer the same mobile service I had with Shaw. Effective Tuesday, June 6, we began inviting Shaw Mobile customers to transfer their mobile service to Rogers.

I am new to Rogers and after 7 days of talking with people I am baffled and shocked by Rogers. Like others reporting here, what we agreed to on the phone was followed up by an agreement that reflected nothing that we discussed. Rogers was unable to get its technology to work for wifi calling and tried to up-sell us to a Rogers phone. I spoke to managers. One bullied us until were were quite upset and refused to listen, and another claimed Rogers was an independent company with its own plans and conditions, and Rogers is under no obligation to offer Shaw customers plans similar to those they had with Shaw. She went on to say if we don't like the conditions go elsewhere.

I am new to Rogers and after 7 days of talking with people I am baffled and shocked by Rogers. Like others reporting here, what we agreed to on the phone was followed up by an agreement that reflected nothing that we discussed. Rogers was unable to get its technology to work for wifi calling and tried to up-sell us to a Rogers phone. I spoke to managers. One bullied us until were were quite upset and refused to listen, and another claimed Rogers was an independent company with its own plans and conditions, and Rogers is under no obligation to offer Shaw customers plans similar to those they had with Shaw.

Switch from shaw mobile to rogers

Rogers and Shaw are coming together to bring you the latest 5G and fibre network technology. Until then, check out our FAQs below. Shaw and Rogers are coming together. Learn more about Rogers and Shaw are coming together to continue expanding connectivity, supporting local communities and bringing you the latest 5G and fibre network technology. Yes, Shaw and Rogers came together in April Together we are investing in Western Canada to deliver more choice, connectivity and innovation. Starting in June, you may notice some naming and other visual changes have been made to your existing Shaw residential products, but you will still enjoy the same great service and experience you have today. For now, the Rogers and Shaw brands will co-exist, but over time you'll begin to see the Rogers brand become more prevalent within Shaw products, services, and offerings.

Figurine thor 30 cm

Especially since they were on the same Shaw account. If there are any changes, we will communicate them. To be honest, I'd send that message to your MP and the press - because Shaw Mobile customers are not part of the merger agreement, and they're under no restrictions to keep the pricing, plans or anything the same to Shaw Mobile. Now therefore, for good and valuable consideration which is hereby acknowledged, Rogers hereby undertakes and agrees to the following:. Then the merger. So while writing to many people is a lot of work, I suspect that emails from Shaw customers is the only way the Minister is going to hear of the problems. Your account number will remain the same and Shaw will remain the payee when you're making payments. I had a very frustrating experience with Rogers today lasting more than an hour. IPR is an accessibility service for people who have hearing and speech disabilities. After switching, you'll need to set up your voicemail again on the Rogers network. Shaw Mobile customers that port their current number to a Rogers account will receive an immediate SSF credit. Someone might come out with a nice special plan. I spoke with a Shaw rep who said that they, any company, can reopen a closed account.

A series of frequently asked questions FAQ pages 1 , 2 , 3 total published by Shaw run through a ton of questions about what customers need to know following the merger, ranging from what customers need to do to whether equipment or billing practices will change. On the other, it makes for boring news.

All new mobile activations must be completed through Rogers. There should be no impact on your service, but we recommend that all IPR customers complete a self-test after transferring to Rogers. At this time, Rogers and Shaw services will be invoiced separately and there are no changes to your billing cycle date. RogersZia Moderator. I was told we'd be getting our same plan. The discount should appear either on your first or second Rogers bill and will be backdated to your Rogers activation date. As a consumer myself, I know how imperative it is to ensure you stay connected at all times. Staff at Rogers tend to blame the phone and then make it our problem to fix. Update : Sandi from Rogers just helped me and the phone number is finally working. I have had 2 heart attacks and dealing with her stubborn position was just too stressful. In my case it was August and perhaps many outlets had staff on vacation.