Surfsitch

Country: Australia. Business Category: On-line shop.

SurfStitch is an e-commerce business specialising in coastal lifestyle products across Australia and New Zealand. SurfStitch had a thriving e-commerce business before becoming a marketplace but was looking for ways to ramp up its product offerings and categories. SurfStitch appointed Tryzens who reached out to Marketplacer to collaborate on a comprehensive marketplace solution that included:. The integration allowed SurfStitch to rapidly expand into new product categories, adding over brands in just a few months. The site now sells over 10, different products and ships them from its own facility and from third-party vendors. Copyright Intelligent Reach Limited. SurfStitch appointed Tryzens who reached out to Marketplacer to collaborate on a comprehensive marketplace solution that included: A single platform to manage and coordinate inventory The ability to radically scale its product range and fulfilment capability without hiring staff The ability to enter new categories with new products without taking on inventory risk.

Surfsitch

SurfStitch is an innovative e-commerce business and leading digital platform for the best curated collection of coastal lifestyle products across Australia and New Zealand. The site averages nearly 2 million visits a month and they ship orders from a 10, sqm warehouse facility and third-party vendor. The huge product range is offered on a world class platform and is backed up with best in class customer service and super fast delivery. Lift in GMV across all categories driven by an increase in products listed. SurfStitch already had a thriving ecommerce business and strong brand awareness but was looking for ways to ramp up and build out product offerings and categories; further develop customer experience and loyalty; and drive growth and revenue. They first tried an internally-managed marketplace with third-party sellers but quickly realized they needed a different approach. Each marketplace strategy is unique to that business. For SurfStitch, range extension was the ultimate goal while keeping the customer experience frictionless. Specific marketplace goals included:. The Marketplacer platform offers a range of native capabilities that removes the complex task of overseeing multiple third party integrations and allows Surfstitch to easily manage their product database while focusing on the overall customer experience. API-led and Headless Integration: SurfStitch came to Marketplacer looking for a solution that would integrate with their existing VRP platform, which they use to manage their product database, while also easily communicating with Salesforce Commerce Cloud in a seamless process. Marketplacer worked with digital agency, Tryzens, to build the connector between SurfStitch and Salesforce for a headless integration to dramatically improve speed. Choosing a specialized API-led marketplace strategy enabled SurfStitch to rapidly onboard third-party products and dramatically increase product offerings. It would also better serve their existing drop ship network of suppliers and help onboard new drop ship suppliers to scale overall fulfillment. Customer Experience: Maintaining a positive and seamless customer experience is the top priority when designing a marketplace strategy.

Choosing a specialized API-led marketplace strategy enabled SurfStitch to rapidly onboard third-party products and dramatically increase product offerings, surfsitch.

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Enrolling in Surfstitch's loyalty program offers you a number of advantages. With each purchase, you also get to accrue redeemable points. You can also get points by interacting with the brand on social media and writing reviews. Every year, program participants also receive birthday rewards. The company offers last-chance discounts on your preferred brands, letting you enjoy savings. Shop these sections to stock up on high-quality items at significantly reduced prices, and use a SurfStich promo code for additional discounts. Products are updated regularly, so check back to take advantage of available deals.

Surfsitch

Additional SurfStitch coupons from this page can also help you save if you are ineligible for this student discount for any reason. Bulky items and express delivery options are also available at higher costs. Go to the SurfStitch website, put the things you want to buy in your cart, and head to the checkout. Enter your SurfStitch coupon code in the box provided to receive your discount. Gift cards for SurfStitch can be bought straight from the retailer's website. You have two options: physical cards sent through the mail or digital gift vouchers delivered by email. SurfStitch takes a number of payment options, including PayPal as well as popular credit and debit cards. SurfStitch is an Australian-based online retailer specialising in surf and action sports-inspired fashion.

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Main brand focus:. The integration allowed SurfStitch to rapidly expand into new product categories, adding over brands in just a few months. The site now sells over 10, different products and ships them from its own facility and from third-party vendors. The ability to radically scale fulfillment to achieve the growth and scale they were after, without hiring staff; instead needing ways to automate and simplify The ability to easily and quickly enter new categories and offer new products without taking on inventory or overhead risk A seller portal for third-party sellers to communicate with the company, manage their listings, process and ship their orders and returns. For SurfStitch, that answer came in the form of strategic staff hires. Find out More about SurfStitch. Live streams. Yes there is a heap of surfing, but what else goes on? Webinars e-Books Blog. Local admin s. To address customer service questions about delivery tracking due to customers receiving multiple parcels at different times and with different carriers, SurfStitch created a comprehensive communications approach with messaging at the cart, in shipment notifications, and clear communication in packages and onsite to advise customers their parcel may be coming from the seller directly and to double check order confirmation emails.

The Honey extension applies coupons at checkout and adds the best one to your cart. However, all details, including specifics around store programs, policies, offers, discounts, incentives, and rewards programs, are provided for informational purposes only, subject to change, and may be inaccurate or out of date. You can check the store site for the most current info and full details.

SurfStitch is an e-commerce business specialising in coastal lifestyle products across Australia and New Zealand. Social media:. SurfStitch also recognized a need to add capacity to their tech team to assist with integrations and testing to keep up with the onboarding levels of vendors, especially those in need of technical support. Keep the stoke burning. Live streams. Success Stories. If you are a seller, Marketplacer can help you connect to great retailers and marketplace sales channels around the world. Download now. The Marketplacer solution. Implementing an online marketplace The Marketplacer platform offers a range of native capabilities that removes the complex task of overseeing multiple third party integrations and allows Surfstitch to easily manage their product database while focusing on the overall customer experience. How it works Implementation Why a marketplace strategy? The site averages nearly 2 million visits a month and they ship orders from a 10, sqm warehouse facility and third-party vendor. Specific marketplace goals included:. Saturday, March 2, Choosing a specialized API-led marketplace strategy enabled SurfStitch to rapidly onboard third-party products and dramatically increase product offerings.