Surface charger not working

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The convenience of a portable device is that you aren't tethered to an outlet. This does mean that you have to give your device some juice once in a while. But if you can't get it to take a charge, it's no different than any wired device. Don't settle for a corded tablet. Before undertaking any of the more time-consuming solutions below, here are a few fundamentals to get you started. Surface devices have long featured a proprietary charger type.

Surface charger not working

After your Surface turns on, you may have a problem with your battery or with Windows recognizing your battery. For example, you might experience one of the following issues:. Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. Make sure that the connections are secure and that nothing is plugged in to the USB charging port on the power supply. If you see any damage to the charging port, power connector, or power cord, contact us. The LED light should be on when your power connector is plugged into your Surface. For more info, see What to do if your Surface power supply or charger doesn't work. Then press and hold the power button for 20 seconds. If you see the logo screen appear after a few seconds, continue to hold for the full 20 seconds until you see the logo screen again. See Force a shut down and restart your Surface for more info. Open the Surface app. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store. When it has downloaded, select Start , search for Surface , then select the app from the list of results. For info about charging and battery status, check the Battery icon on the right side of the taskbar.

Here are 10 Ways To Fix Them. If there is no power, try switching it to a different outlet and see if the light comes on. Too technical.

Make sure the connector is connected securely to the device, then try to plug the power supply into another wall outlet. If the LED light is still off, follow the steps below. Unplug the power connector from your Surface and check for damage or debris that could cause a bad connection. If the light continues to flash, follow the steps below. Check cables and reset your power supply unit: Disconnect the charger from your Surface, unplug the power cable from the power outlet in the wall, and then disconnect any USB accessories. After that, clean the connector with a soft, dry, lint-free cloth, and check for any damage.

After your Surface turns on, you may have a problem with your battery or with Windows recognizing your battery. For example, you might experience one of the following issues:. Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. Make sure that the connections are secure and that nothing is plugged in to the USB charging port on the power supply. If you see any damage to the charging port, power connector, or power cord, contact us.

Surface charger not working

Make sure the connector is connected securely to the device, then try to plug the power supply into another wall outlet. If the LED light is still off, follow the steps below. Unplug the power connector from your Surface and check for damage or debris that could cause a bad connection.

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Check the charge connector for damage or debris. Microsoft subscription benefits. Skip to main content Asurion uBreakiFix. Tip : If you use the device charger directly, do the opposite of the above-shared fix. Microsoft Tech Community. This may manifest as areas of discoloration on the display swelling exerts pressure on the display from the inside. Otherwise, start a service order for your Surface. Make sure all the pins on the connector are dry, plug the power supply into the wall, and then plug the connector back into your Surface. They can interfere with the charger. Thank you! Accessibility center.

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Ensure you use a certified product, as an unreliable device may cause additional issues like surface pro plugged in and not charging. Note: This video is available in English only. Approved By. Use compressed air and a toothpick to avoid damage. If you're using a power strip, make sure the power strip is on, and then try a different one or plug directly into an outlet. Ariel Follow Us. We understand how frustrating that can be. In this case, you can try reinstalling the battery driver. If it charges with the connector flipped, dirty contacts may be on the connector or in your Surface Pro's charging slot. Any additional feedback? Step 1 — Close all the applications so that none of your data or work progress is lost. We'll show you what to do.