Strandbags click and collect

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We're here to help you with your questions. But, in case your questions are not answered here, you can always contact us through email or phone. Our team is more than happy to assist you with your queries. In case you are not in love with what you have purchased, we allow exchanges done in store only. You can visit any Strandbags store near you, and they will be able to assist you.

Strandbags click and collect

We may vary our prices for home delivery at any time, but this will not impact any orders that have already been placed. The delivery costs for your order will be highlighted to you in the checkout process. Most of our orders will be delivered to you within working days. In some cases, delivery may take longer. Our delivery timeframes are estimates only. Once your order has been dispatched, you will receive an email from us with your order details and tracking information. Deliveries are between 9. Please note there are no weekend or public holiday deliveries. Our delivery service only covers Australia. Our carriers are unable to deliver to the following locations: airports, hospitals and prisons. We will also at our discretion exclude delivery to any addresses which are considered to be unsecure. For delivery to New Zealand, please visit www.

The item I received is not what I ordered? If you have not received an email regarding an update, strandbags click and collect let us know here to confirm your order status. Log in with your Strandbags Loyalty account and proceed to the bottom part of the page.

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We may vary our prices for home delivery at any time, but this will not impact any orders that have already been placed. The delivery costs for your order will be highlighted to you in the checkout process. Most of our orders will be delivered to you within working days. In some cases, delivery may take longer. Our delivery timeframes are estimates only. Once your order has been dispatched, you will receive an email from us with your order details and tracking information. Deliveries are between 9. Please note there are no weekend or public holiday deliveries.

Strandbags click and collect

Introducing Nere Stori, our most iconic suitcase. With a quality ABS hard shell, on-trend colours and signature matte black round logo, it's stylish, strong and ready for adventure. For a complete suite that will have heads turning, pair the Stori 75cm Suitcase with matching or complementary Nere suitcases and accessories. Roll your new softside case easily on dual-spinner wheels. Stowing is a cinch with side lugs for stability. The slimline base-tuck and leatherette retractable handles let you grab this case from any hold. The hard-cap corner covers, recessed TSA lock, and self-repairing zippers protect your suitcase, while inside the cross straps keep everything in place.

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Input your card number or registered email address and password, and click submit to log in. Most Areas in AU. From 1 - 5 working days. How do I change my delivery address? Our delivery service only covers New Zealand. In case you have other reasons or problems with your purchase, other than a change of mind, please reach out to us at or customercare strandbags. Typically, orders are available for collection within working days. On the request new password page, fill out the necessary details and click submit. Returns made without a Receipt: An exchange or credit note will be offered provided that the products are returned in original condition, with tags attached. Either get a certificate of posting or use a tracked service because you are liable for this purchase until it is returned to us. There are two ways you can log in to your Strandbags Loyalty Account: Homepage Option 1 Go to the top-right part of the homepage and click Perks. Change of Mind Refunds If you have changed your mind and provided that the products are returned in their original condition with tags attached and within 30 days from the date of purchase, we will offer the following. This can be found at the bottom of the pages on all of our products on our website.

We're here to help you with your questions.

What is your returns policy? Do I need to sign for delivery? Typically, orders are available for collection within working days. This can be found at the bottom of the pages on all of our products on our website. Unfortunately, if you return your items via post, we are only able to offer refunds and are unable to process exchanges. Do I need to sign for delivery? We always do our best to have your order ready as soon as possible. Upon arriving at this page, click the Join-Sign Up tab on the left side of the page. Items purchased from our online store can be returned to any of our stores within 30 days of receipt. Yes, your order can be delivered to PO boxes and lockers. If you would like to exchange your item, you will need to come into a store or purchase the item on our website. The item I received is not what I ordered? How do I pay with Afterpay? If you have entered the incorrect address on your order, please let us know by contacting us at or customercare strandbags.