Sky stream puck unable to link account

Sky TV is currently available through three different devices. Which Sky hardware option is best? That depends on how and where you watch your TV, as well as the equipment you already own. Sky Q.

Sky Stream has recently gone through an update, but some viewers have been left with issues and are unable to watch their favourite shows. Stream is a dinky plug-in box that provides access to Sky's leading entertainment service via WiFi to any TV of your choice. But, the tech giant has helpfully released a thread on X formerly Twitter for people to manually reset their systems and start the update fresh. Firstly, they should switch the Sky Stream puck to standby. Fourth, leave the Sky Stream puck powered on for 30 minutes. Sixth, switch it off at the wall and switch it back on again, but no need to unplug it this time.

Sky stream puck unable to link account

Sign in to get your answer quicker. Brand new to Sky, got my puck plugged in but it won't link to my account and I have not activation code. They remind me that it will automatically charge after 14 days, but I can not activate the puck? Had the same issue tonight trying to set 4 up. Power down the puck, press and hold the power button on the bottom whilst powering back up u til the light flashes red, green, amber. This should do a factory tester and force a software update. Once done you should be able to follow the onscreen instruction and then link to your account. Unplug it. Then hold the power button with it still unplugged, keep the power button held down and plug it in again. Keep holding the button until it flashes red amber green rapidly, then let go, this makes it do a software reset.. About Sky Community Offers. Sign In. Sky Stream. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

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If you're having problems connecting your Sky Stream puck, try these steps. For other on-screen messages, check the on screen message lookup tool. Power cable: check both ends of the power cable to make sure it's securely connected and plugged in at the mains. Loose cables can cause problems. Placement: where you keep the Sky Stream puck is important. Here are some suggestions:. Try another channel: if the issue is only happening on one channel, it could be a broadcast issue. For the clearest signal:. Check if your room gets a good WiFi signal. Try moving it back to where it was connected before.

Sky stream puck unable to link account

Sign in to get your answer quicker. Sky Puck won't link to my account after a factory restart. Now unable to use any of the features or set anything up on it. Norman To get you some help with this I have escalated your post to the Sky Messaging team. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed. If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc. Hi there! Thank you for escalating this. We have sent an invite to Norman

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Hi Brand new to Sky, got my puck plugged in but it won't link to my account and I have not activation code. Learn more, including how to apply, here. The Sky Q under-the-TV box, plus optional mini boxes. Stream TV shows over your home Wi-Fi. Please correct the marked field s below. Council Tax We'll register you. FAQs Find quick answers. Mobile Market leading plans. US Edition. Power down the puck, press and hold the power button on the bottom whilst powering back up u til the light flashes red, green, amber. Start now. Combining Sky Q with Sky broadband makes your home networks even more powerful. Sign in to get your answer quicker. Sky Glass includes all the hardware of a Sky box and smart TV. Avoid overpaying with a simple energy meter test.

Sign in to get your answer quicker. Received my puck today.

No problem. Did you mean:. Useful tools New! My Account. Turn on suggestions. Irish Sun. Mobile Market leading plans. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sign In. Learn more, including how to apply, here. Sky Stream.