Sky multiroom not working

Sign in to get your answer quicker. My sky q box is working and my internet but my multi room box won't connect to the activation server.

Sign in to get your answer quicker. We have sky multi room in 2 rooms, one upstairs, one down. Since we moved to sky fibre the one upstairs keeps on freezing with both live tv and also streaming on things we have recorded. We have re-set the box a number of times, we have re-joined the internet and we have disconected it as well but the issue is still there and now we cannot watch any tv upstairs as its just not watchable. Answered View answer in the context of this discussion. First try rebooting the main Q box and then when this is completely back up and running reboot the minis To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains.

Sky multiroom not working

Sign in to get your answer quicker. Amandastang More information is needed as we can't start to provide help from the info currently provided. Amandastang Have you tried rebooting your main Q box ie putting your box into Standby then switching it off at the wall for 30 seconds switch it back on then follow the on screen instructions. Try a Network Reset on the mini. Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box. You will be asked to press the WPS button on the main Q box not on the mini as the Network reset will start the mini WPS automatically If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. About Sky Community Offers. Sign In. Sky Q. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for.

My sky multi room box keeps saying technical fault please try again later

Sign in to get your answer quicker. Sky Q multi room box not working. Have checked the signal and broadband connection these are all connected. The main Sky box is working fine with no problem. First try rebooting the main Q box and then when this is completely back up and running reboot the mini.

Sign in to get your answer quicker. All works fine on the main box! I have tried switching off and on, doing a software update on the box and reactivating the viewing card several times all to no avail. I have escalated your post to the Community Messaging Team This link explains the escalation process. Thanks for escalating this. Update-We are closing this session now as this matter has been resolved.

Sky multiroom not working

Sky Q is a highly impressive TV platform, especially in its multiroom format. It uses Wi-Fi to pump content around your house from TV box to TV box and can even be used as a mesh Wi-Fi system to ensure you have no dead spots at home. Buy Sky Q today from Sky. In our experience and from reading all the various advice on forum threads, the problems are largely caused by changes being made to a system that upset the way the Sky Q mesh network behaves. Tweak things the wrong way and it can cause issues with, or bypass completely, the mesh network used for streaming. Mesh networks are often slower than a traditional network, but add reliability and boost overall coverage. For Sky Q, the latter points are the most important, as you only need enough bandwidth to stream HD and reliability is more important than speed. How the mesh network works depends on whether you have Sky broadband and a Sky Q hub, or a regular broadband connection. Please be wary of advice about disabling the 2.

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Sky Q. You can watch Sky content on two minis and the main box at the same time. All Replies. If you have any comments or questions, please do post them within the Blog Comments section below. Follow instructions to WPS with main Q box. I have turned box off and reset but still saying the same. Multi room box not working. Anyone have any suggestions? Sign in to get your answer quicker. Post 1 of 2. Post 5 of 5. To reboot press Standby on your Sky mini remote if the box responds to the remote , and then switch off and unplug at the mains. Sign in to get your answer quicker. Turn on suggestions.

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Thank you for all your help. Sign in to get your answer quicker. Chigirlx wrote: I phoned and got told they have techinical issues their end and couldn't even get my account up. Post 2 of 5. Sign in to get your answer quicker. Start a new discussion On average, new discussions are replied to by our users within 90 minutes New Discussion. The cabling that needs to be installed is not coaxial cable like that which connects to the satellite dish. The multiroom box then said it was paired but said I'd need to set up a new WiFi connection for it. Sky Q. Reply 0 Likes. Reply 0 Likes. The only exception to this is if your are using a Sky router then the main box can be connected via WIFI and the mini-box cabled back to your internet router.