Shopee change of mind

By Jonathan99 April 12, in General Topics.

To join, invited sellers should express their written intent to participate via email or through the opt-in form to their Key Account Manager at least 7 calendar days before the next run. Below are the 3-month program runs that sellers can join within a year:. Sellers will not be able to terminate their participation in the middle of an ongoing run. A program runs for a period of 3 months. Sellers may terminate their participation in the upcoming run via email or opt-out form submission to their Key Account Manager at least 7 calendar days prior to the last day of the current run. Otherwise, participation in the program will be automatically renewed for the next 3-month run. Sellers may request for the opt-out form from their Key Account Managers approximately 1 month prior to the last calendar day of the current program run.

Shopee change of mind

By Jonathan99 April 12, in General Topics. I have order a monitor I was not too sure about it size, before I made the order I contact the seller and he agree I will be able to return the product in case "change of mind" - which then I did choose to do since the monitor size was too big to my liking. I sent it back to shopee and then shopee decided to decline my return request and are going to ship the monitor back to me - even though I have provided then with evidence that the seller agreed to a return. Don't understand how this has anything to do with Shopee - you claim an agreement with seller not Shopee. You should be in contact with seller I would think. Has seller agreed to the return to Shopee? Do not believe 'change of mind' is a normal option for returns. It's up to shopee to make the decision - not the seller. Shopee would make decision on wrong or defective item - but if you made an agreement outside the buying platform they are in no way responsible and they say so in terms of service I am sure. I suspect the seller is not as willing as you believe. I don't have the option of getting it back. Did you pay cash on delivery or money up front? If paid by COD shopee does not release the money to the shop until it is confirmed by the buyer and is satisfied with the product.

Afaik to be able to return an item because shopee change of mind "change of mind", it has to be unopened and sealed. Shopee is the intermediary and the return should first be requested through them by filling the online form and then getting their approval after they have arranged with the store owner.

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To join, invited sellers should express their written intent to participate via email or through the opt-in form to their Key Account Manager at least 7 calendar days before the next run. Below are the 3-month program runs that sellers can join within a year:. Sellers will not be able to terminate their participation in the middle of an ongoing run. A program runs for a period of 3 months. Sellers may terminate their participation in the upcoming run via email or opt-out form submission to their Key Account Manager at least 7 calendar days prior to the last day of the current run.

Shopee change of mind

Effective 19 March , all products on the platform with certain exceptions will be covered under the Change of Mind COM Return feature. The Change of Mind Return is not applicable to certain product categories. Learn more here. However, sellers can opt to subscribe to the Seller Shipping Fee Saver Programme to enjoy additional cost and time savings. Click here to learn more.

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I really would not like clients like you. Chat with Shopee. Posted April 12, Both Shopee and Lazada etc, should be held responsible for their customers, but I have found out that they are not. By webfact Started 2 hours ago. It's easy! I can't imagine a shop accepting this. I really would not like clients like you. Free Returns Fees are applied on every eligible order. By webfact Started Monday at PM. Posted April 15, Product Listing. Sign In Now.

Allowing buyers to simply decide that they made a bad decision and return the product for a refund. No further questions asked. Shipping for the returns will be covered by the seller, who can then claim the costs from Shopee themselves.

I have order a monitor I was not too sure about it size, before I made the order I contact the seller and he agree I will be able to return the product in case "change of mind" - which then I did choose to do since the monitor size was too big to my liking. Even when you Pay up front , Shopee doesn't pay the Seller unless you are happy with the product they Will ask or if you Not Answer shopee within a Certain time I think 4 weeks they will pay the seller. A: Participation in the program auto-renews for the next run if there is no written notification via email given or termination form submitted to the Key Account Manager at least 7 calendar days prior to the last day of the current run. But to be fair there are a lot of bad apples in the customer camps also. Recommended Posts. Sign In Now. The schedule for opting out of the program is as follows:. Free Returns Fees are applied on every eligible order. Edited April 13, by userabcd. Q: Does the Free Returns Fee apply if the order is canceled? I mean now the shop has to sell an already used product to someone else. This is allowed only for selected products. Go to topic listing. But to be fair there are a lot of bad apples in the customer camps also.