Santander railcard lost

It comes in either a digital format, which you have on your mobile phone or device, or a physical version.

They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post. The App is only compatible with devices that have the following software: Apple iOS 10 and above and Android 4. The Railcard app is not compatible with Windows Phones. Digital Railcards can be bought online only, go to the Railcard. Once you have chosen your Railcard, you will be directed to your chosen Railcard website to buy your Railcard. When you are prompted to 'Choose the type of Railcard you would like', choose 'Digital'.

Santander railcard lost

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If you need more detailed step-by-step instructions on how to report your card as lost, stolen or damaged, take a look at our mobile demo. If you report your card lost or stolen, the old card will be blocked, and you'll be sent a new card. If you don't see a new card in the app 3 days after reporting your old card, please contact us. Can't log on to Online Banking? Visit our trouble logging on page for help and tips.

We hope the value of our offer will mean we can yet again be the bank of choice for students 2 as we continue to see students, as well as adults5, choosing to join the 1 2 3 World. The bank supports higher education with a number of schemes to provide financial support, investment and opportunities to students all over the UK, including scholarships and internships. Santander Universities has 81 direct UK University relationships and partnerships continue to expand. To open an account or for more information, log on to www. Alternatively, please visit www. The information contained in our press releases is intended solely for journalists and should not be used by consumers to make financial decisions.

Santander railcard lost

You are entitled to apply for one replacement in the event of loss or damage. We regret that any journeys you make whilst you are without your Railcard will have to be at full fare and any discount lost is not refundable. You will need to log in to your account and order a replacement online. You can only apply for a replacement Railcard seven or more days after the date of the original online purchase.

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Once you have purchased your Railcard you cannot change the type of Railcard you have. If the worst comes to the worst and they prosecute, a conviction for travelling without a valid ticket is a "non-recordable" offence, and a one-off offence like this is extremely unlikely to affect your uni application or future career. New posts. In order to add the Railcard to your new phone, simply visit My account and request a new download code, then follow the instructions within the app. Joined 30 Sep Messages 17, Location Airedale. Our website supports most browsers such as Microsoft Edge, Chrome, Safari and Mozilla Firefox , but some older versions are more likely to cause problems. The download code that you received in your email expires after 10 days. If you don't see a new card in the app 3 days after reporting your old card, please contact us Can't log on to Online Banking? Reporting a lost, stolen or damaged card Tell us as soon as you notice that your card has been lost or stolen. See if they can help you. For certain types of Railcards you will need to provide proof of identity — forms of ID accepted are:. If you have lost or damaged a physical Railcard that you bought at a station You can go to any staffed station where you must give the completed receipt portion of your original application form to staff — we will not be able to issue any replacements for loss if you do not have the stamped receipt. You could also try using a different web browser or computer Enable Javascript on your web browser Once you have tried the above suggestions, close your web browser and retry the photo upload. Can I have a plastic and digital version of my Railcard? Failing that 2.

It comes in either a digital format, which you have on your mobile phone or device, or a physical version. Railcards are valid for either 1 year or 3 years.

FAQs Need a quick answer? If you need access to your money before your new card arrives, please visit one of our branches with either: another Santander card, or valid photo ID driving licence or passport. You can only apply for a replacement Railcard 7 or more days after the date of the original online purchase. If, after contacting us, you remain unhappy with any aspect of our service you may want to contact the independent transport watchdog, Transport Focus. Who issued the Railcard you cannot find? But it is still likely that the railway will let you settle with them out of court. We regret that any journeys you make while you are without your Railcard will have to be at full fare and any discount lost is not refundable. I want to try and login so I could order a replacement but my account for whatever reason didn't exist anymore. Contact us If your query relates to your digital Railcard, then here are some tips for managing your digital Railcard. However a recordable offence under the Regulation of Railways Act would be likely to succeed. Can I renew to a digital Railcard? When to expect your new card.