Samsonite spare parts

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What does limited global warranty mean? Is this warranty applicable here in Europe? What is the warranty period of my suitcase? Which documents do I need to keep to appeal for warranty? Limited warranty means that the warranty is only valid for material and production defects which occur during the warranty period. This also means it does not cover any damage caused by misuse such as transportation of unusual items , neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage by airlines for example.

Samsonite spare parts

If you require further assistance, please email us at Info. Australia samsonite. For general and repair issues, please contact us at info. Please read our section on spare parts, locks and keys in our FAQ. A: Please download our most recent catalogue here. A: No, not at this moment. Q: When will my order arrive? A: Please use our Track Order function to view the shipper's tracking number or refer to your shipping notification email. Q: How do I return my suitcase? A: Please go to our Returns and Exchanges page for detailed instructions. We recommend that you have a Samsonite Authorised Repair Centre repair your luggage, as we know that your case will be properly cared for. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorised Repair Centers are authorised to do warranty repair work. To locate the nearest Repair Centre, please click here. Please read our section on repairs on the FAQ section for detailed instructions. Phone number.

Is my product water-resistant?

How can we help you? Please make sure you have the full product code, which you can find on the warranty card or on a label inside the product. Please note that for some older collections we may no longer have parts available. There are no parts available for my product, but it is still under warranty, what should I do now? No need to worry!

How can we help you? Please make sure you have the full product code, which you can find on the warranty card or on a label inside the product. Please note that for some older collections we may no longer have parts available. There are no parts available for my product, but it is still under warranty, what should I do now? No need to worry! If there are no more spare parts for your product, and you feel that the problem is caused by a design or manufacturing fault, the item needs to be inspected at our service centre. For details on our repair centre, click here. Where is the key for my TSA lock? Your TSA lock does not come with a key.

Samsonite spare parts

A damaged wheel may stick, causing the suitcase to veer off course, or preventing the suitcase from moving. A replacement wheel will help you fix the problem. Sometimes wheels don't work because they're caked with dirt or debris.

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Q: When will my order arrive? We'll be in touch. On the back side, the right and left wheel of the bottom shell. The lock may differ depending on the type of item you have, but usually the steps to set the code on your lock are very similar for every item. Save loads of money by browsing through a broad selection of samsonite luggage parts ranges on Alibaba. Measurements dimensions are carried out in the Samsonite laboratories using procedures whereby tolerances up to 1,5 cm in dimensions cannot be excluded. If not, you will receive a cost estimate via e-mail. Take a look at our tutorial videos and find out how easy it is:. Popular in your industry. AliExpress If you have any questions on this subject, please contact reach samsonite.

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Every TSA approved lock has an identifying mark that shows it may be opened by the master key. What if the composition of the product ID on my card is different? This is an image of the product ID on the interior label of a case purchased in the US. A: Please use our Track Order function to view the shipper's tracking number or refer to your shipping notification email. General cleaning Removing adhesive backed labels See our videos for more specific cleaning instructions per material What is the best way to clean my product? Take a look at our tutorial videos and find out how easy it is:. My product will be picked up at home. It appears this email address is already subscribed. Will I need to pay for this? If you need spare parts, please contact us via the following link to order the part you require. Consequently, any damage caused by water, will not be covered by our warranty.