Royal bank online banking contact

Month Day at Time. Please note that if you dial from a cell phone, air time charges by your local provider may apply. If you are calling from outside North America and are not in one of the participating countries, please call us collect at:. Telephone Banking

For general privacy inquiries and additional information about personal information-handling practices, you can contact the Office of the Privacy Commissioner of Canada. If you believe your confidential information may have been stolen or obtained by a fraudulent party either online, by telephone or through any other means, call us immediately. If you live in the U. For phishing emails, please notify us by forwarding the suspicious email to phishing rbc. Please note that phishing rbc. If you require a response, please direct your question through the phone numbers listed here. To report fake websites masquerading as RBC company websites, send an email to phishing rbc.

Royal bank online banking contact

RBC believes all issues can be resolved by using open communication — usually at the source. Your feedback is used to continually improve the quality of products and services we provide to all of our valued clients. This allows us to resolve it and retain your confidence. Available for you to express your concerns or provide feedback about your experiences with RBC Royal Bank are these four steps, which must be taken in the following order:. If your complaint has not been resolved to your satisfaction, the representative handling your complaint will escalate to the Branch Manager or Unit Head. If you are still not totally satisfied with the resolution to your complaint you may refer your matter to the appropriate local regulator or the local financial services Ombudsman for review. Advanced Search Site Map. Text size:. To Top. Make a Complaint. Use the Secure Messaging feature also available in Online Banking. Important: For our Online Services, a RBC Representative will contact you within 3 business days to acknowledge receipt of your complaint.

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Cora is a digital chatbot trained to answer your banking questions. On average she can answer questions within 5 minutes. You can usually find Cora waiting to help at the bottom right hand side of the screen, or in your mobile app by tapping on 'Help' followed by 'Chat to Cora'. Manage your mortgage online. Find out how much you can borrow. Need to borrow more on your mortgage?

Month Day at Time. Please note that if you dial from a cell phone, air time charges by your local provider may apply. If you are calling from outside North America and are not in one of the participating countries, please call us collect at:. Telephone Banking Credit Cards

Royal bank online banking contact

Spend less time on your banking and always know where you stand, with access to tools and services that give you quick and easy control over your money. Sign In Not yet banking online? Enrol Now. Sign in to request a new card opens in new window.

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Simply specify the amount and how often you want the transfers to occur such as once a week, every 2 weeks or once a month. Telephone Banking and general enquiries for personal accounts. Search RBC. Enrol in person or on the phone Alternatively, you can visit a local branch. Your feedback is used to continually improve the quality of products and services we provide to all of our valued clients. Ask your question About results seconds. This allows us to resolve it and retain your confidence. Your Digital Business Advisor. If you require a response, please direct your question through the phone numbers listed here. What are you looking for?

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Save a tree and cut down on clutter. Then follow the instructions on the screen. You'll need a UK or international mobile number in specific countries. Contact Us Location. Need help with Online or Mobile Banking? Talk to Cora from within the mobile app, and if you need more help, Cora will pass you through to a colleague either in messaging or via the telephone. What is your Prime Rate? How do I add another person to my current account? Ask your question About results seconds. If you believe your confidential information may have been stolen or obtained by a fraudulent party either online, by telephone or through any other means, call us immediately.