Remedyforce self service

We have gotten comments from customers that they would like more control over the Remedyforce Self-Service portal. There has been a way to do that for a while, but I only recently tried it out, remedyforce self service. On the next screen, choose your theme. You can pick a different theme later or modify the selected theme.

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Remedyforce self service

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There is a lot you can do in the Builder. Register with the Autodesk Student Community 2. Overview of Help Desk Systems Inc.

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When you connect data and operations, you become an Autonomous Digital Enterprise able to optimize and accelerate innovation across your business. View all results. BMC Helix Remedyforce delivers comprehensive IT service management with speed and flexibility, so you can focus on growing your business. Intuitive portal for employees to resolve their own issues. Users can submit new service requests, search for solutions to common problems in a vast knowledge base, and view the status of previously submitted incidents. People can easily request new business services from the service catalog. Automate the review and approval of requests to maximize service quality and efficiency.

Remedyforce self service

When you connect data and operations, you become an Autonomous Digital Enterprise able to optimize and accelerate innovation across your business. View all results. BMC Helix Remedyforce is comprehensive IT service management that easily scales and adapts to the needs of mid-size companies. Built on Salesforce cloud, it allows you to seamlessly combine IT operations management ITOM and cognitive capabilities to ensure the business is efficient, compliant, and secure. Make your IT department a key enabler of digital transformation and a strategic business partner. BMC Helix Remedyforce makes the power of artificial intelligence, machine learning, and automation accessible and affordable through easy-to-add modules. Deliver intelligent omni-channel experiences throughout the service portfolio, improving accuracy and customer experience while reducing costs.

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Select the Enable Feeds check box. All rights reserved. Communication strategy Planned for adoption yet? RightStar uses cookies to personalize content and ads. You can also add custom tiles. Click Save. Adoption strategy People naturally gravitate to the path of least resistance. Click on View next to Survey Identifying the field level security for self service. In the Site Name field, type SelfService. Remember back when you first started creating this and you named it?

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Cancel Download. Click Save. A service request is created and assigned to the service desk. Presentation is loading. Continuous improvement How will you solicit feedback on what is working well and not working well? Adoption strategy People naturally gravitate to the path of least resistance. And Voila! This can be done using the Translation Workbench. How do you know? To use this website, you must agree to our Privacy Policy , including cookie policy.