Public mobile not working

Telus seems to be force-pushing its APN settings with some kind of setting-locking flag, which causes newer version of Android to disable the manual editing of APN settings. More info here :.

Its been going on for 2 weeks, too long to explain. Terrible I made a mistake purchasing there services and no one has recongized my issues. No customer service no human to talk with. I would like to increase my data. I got to be honest terrible customer service.

Public mobile not working

Claim your listing for free to respond to reviews, update your profile and manage your listing. Public Mobile has a rating of 2. Reviewers complaining about Public Mobile most frequently mention customer service, and credit card problems. Public Mobile ranks 61st among Mobile Carriers sites. Had trouble after a long time where they locked my wife out of her account and could not resolve it. It took weeks until finally someone assigned another account and we were able to get access once more. Thank goodness she was able to use the phone during that time. Its a bargain but customer service is online only and some not too swift people involved. Absolutely no customer service support. No person to talk to about any service or support issues. Weak signal always.

Then it was almost impossible to cancel.

Public Mobile Inc. Public Mobile was acquired by Telus in October As of August 8, , Public Mobile operates as a mobile virtual network operator on the Telus Mobility network. On August 31, , Public Mobile "relaunched" to the public under a beta program providing free SIM cards and three tiers of BYOD plans starting with a day, day or a day period, all of which have respective options of Talk, Text and Data. The service is not charged by minute, as with other prepaid providers. Instead, customers select which types of unlimited talk and text service and which data caps they would like for a , , or day period.

The following is a review of Public Mobile based on my personal experience as a subscriber in Plans are cheaper than 1st and 2nd tier providers, but this comes at the cost of reduced customer support options and features such as WiFi calling and phone subsidies. As is the case for most mid-level and discount providers, customer service can be quite poor for any issues that fall outside of the capabilities of their online self-serve tools. While it might take a bit longer to solve issues via a ticketing system or chat than a phone call, it gets the job done in the end. Koodo is a mid-tier provider that has both prepaid and post paid plans, phone subsidies and phone and in-person support. After the data limit is reached, you still get unlimited data at a reduced speed of Kbps. On a day plan you pay for 3 months up front and you get access to all of the data for that 90 day period, giving you control of when and how you use it. Note: You must have their SIM card before you can sign up for a plan, and the pricing of the plan you want only locks in when the card is activated.

Public mobile not working

First check you're not in Airplane Mode. Then restart the phone and toggle Cellular Data setting off and on. Jump to a Section. This article explains why your mobile data isn't working and how to troubleshoot to get it working again. A no-data connection error can result from a basic software glitch, damaged hardware, or even a system-wide outage that renders the entire mobile network unavailable. These troubleshooting solutions for getting your cellular data connections working again have been proven to work on most iPhone and Android smartphone models. They may also work on handsets made by other mobile manufacturers. Restart your smartphone. This is a simple solution, but one that can often fix a variety of tech glitches and bugs. Turn off your mobile device.

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I can't believe that a company can just completely ignore their customers and stay in business I pray for the demise of every leach that is part of that business. Not worth the frustration to save a few bucks. Do you have something to say about Public Mobile? Shelley M. Some utility I could run? Show all questions 2. Download as PDF Printable version. Public Mobile opened stores on March 18, , in Toronto and Montreal. Corporate Office Address: Public Mobile. Follow This T. One more thing - can you try a different carrier SIM in this new build.

Also experiencing current outage or problems with Public Mobile?

Or we can create another build with different settings? It was extremely difficult to get activated and didn't agree to ongoing charges. Frustrating, annoying and totally useless. Follow Frank B. See reviews as you browse with our Chrome extension 2. Which APN settings should we add? Here are screenshots of my APN settings page. What happened? Also you don't need a physical Sim card on newer phones but can get an Esim which is cheaper and is installed when signing up. As a result of the online backlash and large number of complaints, on February 16, , subscribers received another text message from Public Mobile that the planned rate increase would be cancelled. Rates for this service are the same as Canadian roaming rates. On April 10, , Public Mobile announced that it would join Mobilicity and Wind Mobile in withdrawing from the Canadian Wireless Telecommunications Association, citing a bias towards Canada's national carriers. Everything is automated and no chance of getting assistance other than with a "bot" Do not under any circumstances, however good the rates, go with this despicable company!