Ps4 controller does not turn on

Most of the time, your DualShock 4 controller probably works fine.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. September 28th, But what's wrong with it? Here's a guide from our tech experts to fixing your PS4 controller.

Ps4 controller does not turn on

If you're reading this, you've probably experienced an issue from which many PS4 owners have suffered: one moment your DualShock 4 controller is working fine, the next moment it appears completely dead. No lights will turn on, USB charging doesn't work, resetting the controller doesn't work. It seems that it has completely died, and no matter how many troubleshooting guides you follow, nothing fixes it. Fortunately, there's a solution. I'm aware of this issue because it has affected me The first time was less than three months after I bought the console — the controller that came with it completely died, and after a day of troubleshooting failed to fix it, I bought a new controller since I needed two. Then three months later, that second controller spontaneously died. Finally, a couple months after that — you guessed it — the third controller worked, then I pushed the PS button to turn it on and it didn't work. Nothing happened. It appeared entirely dead. I tried using the reset button, tried different variations of resetting, plugging in, and turning on the PlayStation. But nothing worked. I had three expensive, seemingly dead controllers. Here's the thing, though: while attempting to connect to a pair of Bluetooth headphones, I noticed that a "PlayStation Controller" was listed in the BT drop-down menu on my Mac.

Make sure you disconnect directly from the bluetooth device. All other trademarks are the property of their respective owners.

Diagnose and fix the most common problems plaguing your PS4 controller with these step-by-step DIY troubleshooting guides. Check out the Answers forum for more troubleshooting help for your specific issue. Maybe someone has already solved the same issue you are experiencing. Badges: My command buttons on my DualShock4 do not respond, even after a manual reset. The controller can still turn on the PS4 though.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. September 28th, But what's wrong with it? Here's a guide from our tech experts to fixing your PS4 controller. Here are some possible causes, according to Asurion Experts:. If you're dealing with one of these issues, here are the steps you should follow to solve it. If your DualShock 4 is on but not responding, you can try to re-pair your controller with your console this is known as a soft reset.

Ps4 controller does not turn on

Just like other problems with your PlayStation, like overheating or software crashes, this controller issue can be a real game-stopper. When your tech misbehaves, we step in to help, The solutions that we have put together guide you to fix your PS4 controller, so you can get back to gaming. Apply these solutions to get the best result.

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If you see an orange light, your system went into Rest Mode, which isn't a full shutdown. That led to hours of retrying every troubleshooting guide I could find. Fix Your Stuff Community Store. All rights reserved. View all causes and solutions. While most controller issues stem from the controller itself, there's a chance that your PS4 is what's having the problem. Select Update Now, then choose Next in the update acceptance screens. If the controller is old, you may have a battery that can no longer properly hold a charge and is causing issues because of that. Badges: Maybe someone has already solved the same issue you are experiencing. Freezer How to fix a freezer that's too cold. Try this:. It should pair with the console and go back to working like usual. Once your controller is physically connected to your console, press the PS Button on your controller for a moment, and its light should flash briefly before turning blue or another solid color if you already have a controller connected. The touchpad doesn't respond.

You can use your controller away from your console.

This will fully shut it down—once it's powered off with no lights on the front , press the Power button again to turn it back on. If the button just needs to be cleaned, try using a cotton swab or microfiber cloth dipped in a liquid formula specifically made for electronics you can also use a small amount of rubbing alcohol to gently wipe on and around the button. It will be the one without the green dot next to it. If a button is broken, you've likely found your issue. September 28th, Why is my PS4 controller not working? Select your inactive DualShock 4 controller from the list. If you bought your PS4 controller within the last year and it's still not working after all the above tips, you should visit PlayStation's Repairs page to put in a request for repair on your controller. But when your PlayStation 4 controller isn't responding or disconnects randomly, it's frustrating. Press the PS button on your malfunctioning controller, and log on to your PS4. One or more buttons on the controller are malfunctioning or broken. View Statistics:. Once you've done this, connect your controller to your PS4 again via USB cable and see if it pairs successfully. If you're still having issues, you may need to replace your battery. The touchpad doesn't respond.