Problem automower connect

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Automower Connect Husqvarna Group. Everyone info. Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

Problem automower connect

Click for details and our other offers. Below are some common troubleshooting options to help you determine the kind of repair your Husqvarna Automower may need. Skip to content. Automower Troubleshooting. Click for details and our other offers Automower Troubleshooting Below are some common troubleshooting options to help you determine the kind of repair your Husqvarna Automower may need. Troubleshooting Message Cause Action No loop signal The power supply or the voltage cable are not connected. Examine the LED status on the charging station. If the LED is not lit, it indicates that there is no power. Examine the wall socket connection and whether an earth-fault breaker has tripped. Make sure that the low voltage cable is connected to the charging station. The power supply or low voltage cable are damaged. Replace the power supply or low voltage cable. The boundary wire is not connected to the charging station. Make sure that the boundary wire connectors are fitted properly to the charging station.

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There are several possible reasons why your mower may disconnect from the mobile network. These include temporary network issues, poor signal coverage in your area, loss of internet connection on your mobile device or a change in settings. For some models, if operation is not restarted within a certain time after someone pressed the STOP button or the mower was paused, the status of your mower will change to Stopped — Disconnected or Paused — Disconnected to save battery. This is normal behaviour. The time period before disconnecting varies between 25 minutes and 5 hours depending on battery level. Note that the product normally does not stop or pause because it is disconnected. Instead, it gets disconnected because it has been paused or stopped.

But sometimes, things go wrong and the connection or pairing fails — or the mower disconnects. There are several possible causes of the connection or pairing issues. In many cases, a simple restart of the mower or your mobile device is enough, but if the problem remains or occurs frequently you may need to do some troubleshooting. The easiest way to troubleshoot the issue is using our product assistant. It will guide you to a solution step-by-step based on your specific conditions. Open product assistant. If you prefer not to use the product assistant, try these common solutions for mowers that are disconnected, not connecting or not pairing:.

Problem automower connect

There are several possible reasons why your mower may disconnect from the mobile network. These include temporary network issues, poor signal coverage in your area, loss of internet connection on your mobile device or a change in settings. For some models, if operation is not restarted within a certain time after someone pressed the STOP button or the mower was paused, the status of your mower will change to Stopped — Disconnected or Paused — Disconnected to save battery. This is normal behaviour.

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Sign in to your account. The product mows for shorter periods than usual between charges. The developer provided this information and may update it over time. Outside work area The boundary wire connections to the charging station are crossed. HelloFriend added the bug Something isn't working label Jun 12, Replace the damaged section of the loop with a new loop wire and splice using an original coupler. Data is encrypted in transit. Damaged blades lead to imbalance in the cutting system. Make sure that the baseplate is put on level ground. Wait until the network issues are resolved to connect to your mower again. Examine the cutting height adjustment and remove grass and other unwanted material. Try to limit the work area or extend the work time. Already on GitHub? Still not working?

In many cases, a simple restart of the mower or your mobile device is enough, but if the problem remains or occurs frequently you may need to do some troubleshooting.

Accumulation of grass by the blade disc or around the motor shaft. Note that it may take some time for the mower to establish a connection to the Husqvarna Cloud after a restart. Invalid system configuration Temporary electronic or firmware related issue. Replace the power supply or low voltage cable. Change the position of the guide wire. If so, contact us for repair. Reset the start time and change the Schedule settings. Five attempts are permitted, and the product is then blocked for a period of time. Examine the cutting height adjustment and remove grass and other unwanted material. Cutting system imbalance Too few or too many blades. Check that only one blade is fitted at each screw.