Opodo reviews uk

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc.

Opodo's management after the car hire company was even more appalling! I booked car hire via Opodo in Turkey. A car hire company called DMR. All paid up front and was suppose to have Euro blocked on the card as per Opodo documentation for hire on arrival. The company tried charging me Euro then settled at Euro. Rather then blocking the amount, they charged it to my card resulting in transaction charges, contrary to the contract signed by Opodo. Most car rentals only block the amount so no charges made.

Opodo reviews uk

Opodo has a rating of 1. Reviewers complaining about Opodo most frequently mention customer service, credit card, and return flight problems. Opodo ranks rd among Car Rental sites. This company does not typically respond to reviews. After my complains Opodo helpdesk reached me and annual fee was returned back to my bank. I had bad experience confirms that I would never try Opodo again. I accidentally signed up for Prime membership in January , and despite my attempts to cancel it shortly after, the payment went through and couldn't be refunded due to the day limit. The customer service representative, Dana, repeatedly asked if I could hear her due to poor connection, making the experience even more frustrating. It's disappointing that the company's terms and conditions prevent full refunds for customers in situations like mine. Tip for consumers: I haven't used the service for over a year, but I still have to pay prime membership fee.

Follow Lucky S. Josip M. Because of that there was an issue with Opodo.

Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies. Opodo really makes the travel so simplistic. I let my travel schedules, short or long, personal or business managed by Opodo. They do great job managing the flights, transit system, hotel booking, car rentals and other services as well.

Opodo has a rating of 1. Reviewers complaining about Opodo most frequently mention customer service, credit card, and return flight problems. Opodo ranks rd among Car Rental sites. This company does not typically respond to reviews. After my complains Opodo helpdesk reached me and annual fee was returned back to my bank. I had bad experience confirms that I would never try Opodo again. I accidentally signed up for Prime membership in January , and despite my attempts to cancel it shortly after, the payment went through and couldn't be refunded due to the day limit.

Opodo reviews uk

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? The British company Opodo, bought by 'Europe's biggest online travel agent' eDreams in , has left the Atol scheme. It says it has moved its base to Spain, where its sister company eDreams has its headquarters. All companies that sell package holidays with flights to UK customers are obliged to offer financial protection, but those based in Europe have to use a scheme based in their home country. They are not allowed to use Atol. Find more unbiased advice on travel and coronavirus, award-winning investigations and legal advice on holiday refunds and cancelled flights with Which? Travel reported earlier this summer that Opodo was selling exactly the same holidays as eDreams - but at that point those provided by Opodo were Atol protected, while eDreams weren't. The Atol scheme protects holidaymakers in the event of travel companies going into liquidation. If you have an Atol certificate you'll get your money back if the firm fails before the holiday takes place, and you'll be repatriated by the Civil Aviation Authority CAA if the firm fails while you're abroad.

Marcia lorene brown

Opodo are not interested in listening or assisting in anyway. Opodo was the lowest-rated firm in our most recent annual survey of flight booking sites. The company tried charging me Euro then settled at Euro. Follow Kilmany H. That's GBP 60! They suggest that I wait 50 minutes until I am able to speak to an agent. After 2 separate calls Lufthansa in Ireland was able to check me out of the flight and offered me an alternative leaving 2 days later. Trying to get contact details of Customer Service are nigh on impossible too. Tip for consumers: I haven't used the service for over a year, but I still have to pay prime membership fee. Customer service. Products used: I had to check in at the airport, because I had only the choice not to fly. Follow Christopher H. Jessica Y. Aug 13,

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Their agents don't help you at all and after many calls and emails they ask you for some unnecessary documents like a photocopy of your PC screen from the last step of your booking before your peyment!!! No where in any contract with Opodo or the car company it says this. Filter review. Pros: Impossible to get intouch with, Customer service is non existant, No pros. Randomly taking money. Showing 1 to 20 of results. They don't answer phone calls and don't reply emails. Avoid them if I were you. Check reviews and forums before booking. Oct 03, Aug 08, The algorithm is subject to change in future.