Nbn box flashing red and clicking

Well, I did some digging and found out that there is actually a fix for this issue! If your NBN connection box is flashing and clicking, the first thing you should do is unplug it from the wall.

If you're not sure what type of connection you have, learn more about the different connection types we use. Wait minutes. If it doesn't connect, reset the nbn connection box. If you still have no connection, check that the coaxial cable is firmly screwed in to both your nbn connection box and the wall plate. If none of this works, call us on When restarting, each light should flash as it connects to the nbn network. Once it's connected, all lights should be green.

Nbn box flashing red and clicking

Welcome, Guest. Please login or register. Did you miss your activation email? This topic This board Entire forum Google Bing. Print Search. Pages: [ 1 ] Go Down. Mine shows the flashing red light and clicking the relay periodically. I suspect that the device isn't supplying power up the RJ12 any more. Anyone repaired one? Got any hints? No obvious component damage.

Try different combos of RX and TX until something works.

We were able to locate your account using your community details and understand that you've been in touch with our Tech team. They've escalated your case to our Engineering team for further investigation and updates will be given within 24 to 48 hours. View solution in original post. For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage. Check our Service Status page for any known outages.

Is this normal, or is there something wrong with my equipment? Should I be doing something to fix this? The clicking sound from your NBN box, accompanied by red and blue lights, suggests that the device is either undergoing a diagnostic test or is in a fault state. This could be due to several reasons:. Power Cycle : You can try power cycling the NBN box by unplugging it from the wall socket, waiting for about 30 seconds, and then plugging it back in. This can sometimes reset the device and resolve minor issues. Light Indicators: If the red light remains on and the blue light is off, it indicates a connection fault. Conversely, if the blue light is on and the red light is off, the device is functioning normally.

Nbn box flashing red and clicking

The gentle flicker of lights on your Internet modem may seem like mere decorations, but they serve a far more practical purpose. These lights are not just for show; they provide crucial information about the status of your connection and can be invaluable when troubleshooting or diagnosing issues. Have you ever found yourself speaking to customer support during a sudden loss of connection, possibly due to bad weather? They often guide you to check these lights for clues. Over time, you learn to interpret these indicators, gaining a deeper understanding of your modem's status. But what do these lights on your NBN box actually mean? Here's a breakdown to help you decipher their messages. If there's no light, it means the device is turned off. If it's on but not showing any colour, check your cables to troubleshoot.

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Anyone know how to fix this? Flashing amber Device is starting up and installing. A device capable of up to Mbps is plugged in. Flashing indicates local network activity. Restart your nbn connection box and if that doesn't work, call us on Let's get you connected. Hi I have the same issues, it has been a week that I don't have access to the internet. The issue with reverse power. View solution in original post. Indicators Meaning Action required Off Something external has disabled your nbn connection box. Try different baud rates until you see something other than gobbeldybook appear in your terminal program.

We were able to locate your account using your community details and understand that you've been in touch with our Tech team. They've escalated your case to our Engineering team for further investigation and updates will be given within 24 to 48 hours. View solution in original post.

Print Email. Either no ports are in use, or all devices connected to these ports are off. We have since raised this issue to our Engineering Team for further investigation. There is data activity of up to 1 gigabit per second detected on the network this denotes capability, not actual speed. Let us help understand what is causing connection issues. Green One or more telephone services are in use. Restart your nbn connection box and if that doesn't work, call us on Solid green Your nbn connection box is connected and working properly. Flashing green There is data activity of up to megabits per second detected on the network this denotes capability, not actual speed. Connection Box is operating on backup battery power from the Power Supply unit. Massive quantities of these die all of the time in storms. We apologise for the inconvenience. Thank you. Wow thankyou!