Microsoft xbox refund

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. However, returning games is not an option for those that own the Xbox One S or the Xbox Microsoft xbox refund S since they rely entirely on digital purchases. Fortunately, all is not lost, as Xbox owners who have made digital purchases can get a refund on a game, microsoft xbox refund.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in.

Microsoft xbox refund

Home Home. Digital Game Purchase Refund Terms. Sign in to Xbox on your device. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds. Help with giving digital games as gifts. Pre-order Xbox digital games in the Microsoft Store. Microsoft Store Terms of Sale. Statement of Values.

Yes No. Open Order history Select the relevant item and choose Request a refund.

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:.

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun. There are times, however, when a purchase doesn't pan out as expected. If the game or game purchase is broken and doesn't work, doesn't deliver what it promised, or simply doesn't appeal to the purchaser, Microsoft provides methods with which players can seek a refund or cancellation. Even the best Xbox games can be refunded if you have reason. Players may not always have these options available to them there are rules and requirements in place to prevent abuse , but players can often get refunds or easily cancel unwanted subscriptions straight from their Xbox console, or through their Microsoft Account online. Here's everything you need to know about requesting refunds for Xbox games, game purchases, and subscriptions. When investing in the expansive Xbox ecosystem, it's inevitable that mistakes will eventually be made. A product may be bought that doesn't work as planned or is genuinely broke like Cyberpunk on consoles at launch ; you may make a purchase and then realize you bought the wrong thing or made a mistake; a child or another Xbox user in your household may accidentally make a purchase from your account; and any other reason that would lead you to pursue a refund from Xbox and Microsoft. Microsoft makes the process of refunding Xbox games and game purchases easy, but that doesn't mean there aren't any restrictions on using the service.

Microsoft xbox refund

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in. Sign In. Refund eligibility. For single-use items like consumables and in-game currency , your request is likely eligible only if the consumable was not redeemed or used.

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As mentioned above, getting a refund is not complicated, but certain criteria must be met for success. Payment options and updates. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. I'm paying for another person's subscription. Home Home. Questions about a refund email? If everything is correct, select Submit. Questions about a refund email? To get a refund on a subscription, use our self-help tool below to guide you through the right steps. Send feedback to Microsoft so we can help. Sign In. Thank you! Microsoft Tech Community. Microsoft training.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. To get a refund on a subscription, use our self-help tool below to guide you through the right steps. If you want to change from one Microsoft subscription to another type, read how to switch subscriptions.

Microsoft Insiders. To view the terms that are applicable to your purchase of an Xbox subscription from the Microsoft Store, go to:. Refund Eligibility. Troubleshoot Microsoft Store in Windows. Tell us why you're requesting a refund. This refund right is limited to one time per Microsoft account, per Xbox subscription product. If there are additional terms shown when you purchase your subscription, those terms may be different and will apply to your purchase instead of the standard terms. Microsoft training. You can start the refund request process for any Digital Game Product by signing in to the account that made the purchase at the page link below. Terms and refund policies. Related topics. Chat online or request a call if available. Your IT admin will be able to collect this data.