Mcdelivery missing item uk

Join the discussion and meet other Mumsnetters on our free online chat forum. I asked where he's delivered and GPS says half a mile away! I've complained to McDelivery and UberEats but they won't help - anyone had this? Screenshot where it says delivery took place, mcdelivery missing item uk.

Join the discussion and meet other Mumsnetters on our free online chat forum. Just because I'm curious I wanted to ask if anyone else keeps getting struck with missing items from McDonalds when delivered? We've had a crazy horrible week so as a 'treat' we had a McDonalds delivery tonight. We've had a handful since they started delivering in my area around a year ago and thankfully on the whole most were complete the most that was missing was the odd paid for the 20p sauces but now twice we've had a missing Big Mac the other was the full BM meal. Local friends have reported the same - that most are okay but they have had the odd missing item too so wondering if it's a wider thing? Starting to worry that UE will think I'm bulling them up now it's happened again!

Mcdelivery missing item uk

According to Lesley, the order was delivered to her home by Uber Eats, but was missing five items in total — including drinks and apple pies. She added that this is clearly a recurrent issue as she received a number of responses on a Facebook post from people who had experienced similar issues. McDonald's stock image. Previously, Lesley has made a breakfast order and had pancakes and other items missing, and another order was missing chips and a drink. We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. Please report any comments that break our rules. Last Updated:. Your response has been sent to our editors. Those ads you do see are predominantly from local businesses promoting local services. These adverts enable local businesses to get in front of their target audience — the local community. It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. Lesley, from Sutton, has had chips, drinks, pancakes and apple pies missing from recent McDonald's orders. Have you had items missing from a McDonald's order? Let us know what was missing, which branch you ordered from and what you did about it.

Louise Forrester said that all on different occasions she had drinks, burgers and chicken nuggets missing from the Crayford McDonald's, mcdelivery missing item uk. She says she has now stopped ordering because "every order had food missing and it's hard to get any money back". Watch thread Flip.

McDonald's has refused to comment after dozens of complaints from residents in south London about orders arriving with items they have paid for missing. Surrey Comet and Your Local Guardian have previously reported cases where people have ordered food for delivery from McDonald's and not received everything they paid for. The customers have found it difficult to obtain refunds, with fast food giant McDonald's telling them to get in touch with delivery partner Uber Eats about the issue instead. Since reporting on one mum fighting to get a refund after not receiving the food she paid for, and another campaigning for McDonald's to take responsibility after she received three wrong orders consecutively, dozens more McDonald's customers got in touch with us at Newsquest south London to share the problems they had. But, McDonald's still refuses to take responsibility for the issue and said "this would be one that our delivery partners Uber or JustEat would have to comment on" when approached for comment with each complaint detailed out. Uber Eats apologised for its customer service on these occasions, and said it is working to improve its processes.

McDonald's has refused to comment after dozens of complaints from residents in south London about orders arriving with items they have paid for missing. Surrey Comet and Your Local Guardian have previously reported cases where people have ordered food for delivery from McDonald's and not received everything they paid for. The customers have found it difficult to obtain refunds, with fast food giant McDonald's telling them to get in touch with delivery partner Uber Eats about the issue instead. Since reporting on one mum fighting to get a refund after not receiving the food she paid for, and another campaigning for McDonald's to take responsibility after she received three wrong orders consecutively, dozens more McDonald's customers got in touch with us at Newsquest south London to share the problems they had. But, McDonald's still refuses to take responsibility for the issue and said "this would be one that our delivery partners Uber or JustEat would have to comment on" when approached for comment with each complaint detailed out. Uber Eats apologised for its customer service on these occasions, and said it is working to improve its processes. An Uber Eats spokesperson said: "We are very sorry that our customer service did not meet our usual high standard on these occasions, and we are working hard to understand how we can improve our processes. He said: "I couldn't be bothered to complain - found out after I had collected and was too busy to complain - I also thought as I had already left how could I possibly prove it.

Mcdelivery missing item uk

You should complain to the retailer, not the courier, about a missing delivery. This is because your contract is with the retailer, and the Consumer Rights Act makes the retailer responsible for the good condition and safe delivery of your order. Make a delivery complaint.

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I live on a street where the opposite side is another street name and the numbers are all crazy. Join Mumsnet Log In. I wasn't happy either time though. Local friends have reported the same - that most are okay but they have had the odd missing item too so wondering if it's a wider thing? I made an absolute nuisance of myself by repeatedly reporting the order under every category I could, including the driver was rude to me. An Uber Eats spokesperson said: "We are very sorry that our customer service did not meet our usual high standard on these occasions, and we are working hard to understand how we can improve our processes. Deactivate Piano meter debugger. We tried it three times, and every time the driver kept changing, vanishing off the tracker, drinks were spilt, items missing etc. Enter the above word in the box below. I hope the people who got a free chicken nugget happy meal are happy I've twice had misdelivered takeaways left on my doorstep. You may also want to briefly describe, if relevant, what is happening and why, as well as where and when the picture was taken. Subscribe Subscribe. My feed I'm on I'm watching I started. Comments: Our rules We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. At our local branch, ready made burgers are still very much in use.

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It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. Sign up to our weekly round up and get all the best threads sent straight to your inbox! Join the discussion and meet other Mumsnetters on our free online chat forum. Ooo thanks Cotton! Accept contributor terms. Follow us on Facebook , Twitter and Instagram to keep up with all the latest news. They didn't seem to get that it was an issue at all, but chips and nuggets without sauce is a huge issue for some children and adults. McDonalds Via UberEats 42 replies. Lesley, from Sutton, has had chips, drinks, pancakes and apple pies missing from recent McDonald's orders. After pushing it a bit they gave me a partial refund for that part of the individual meal not partial for the whole order and again refused to send a replacement. Screenshot length of phone call.