Koodo.com chat

Claim your listing for free to respond to reviews, update your profile and manage koodo.com chat listing. KoodoMobile has a rating of 1. Reviewers complaining about KoodoMobile most frequently mention customer service, sim card, and phone company problems. KoodoMobile ranks rd among Mobile Carriers sites, koodo.com chat.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Koodo Mobile has 1. Consumers are mostly dissatisfied. Pros: No one answered my called, There is no customer service, Good rates and plans.

Koodo.com chat

Charged for roaming when I had requested the travel package they offered Get zero help from customer service can not reach anyone for assistance Customer service sucks!!! Looks like I will try to get service at a local kiosk see how that goes Dont have much faith in that either. Great customer service for assisting me to update my account information. It was clear and understandable as well as user friendly. The representatives were excellent and courteous in helping me solve issues and reconcile billing. If only it would be easier to have human interaction and definitely more transparency. It was to inform Kodoo with info about Mr. Lucas's common-law wife died and I am no longer need that line because of this change in situation. Also trying to reconcile account because of2 tab accounts being paid and my transfer of cells,to Virgin. I was well served about my concerns to my and I think our mutual understanding.

Waived 15 dollar charge for plan change. We are processing your message. Sort by Author Post time Ascending Descending.

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The following is a review of Koodo Mobile based on my personal experience as a subscriber for almost 15 years to As is the case for most mid-level and discount providers, customer service can be quite poor for any issues that fall outside of the capabilities of their online self-serve tools. Call wait times are long, but you can schedule a callback through their chatbot. However, they will charge you significant fees if they have to take any actions on your account on your behalf. New customers are still connecting to the same 4G network, but the data speed is throttled.

Koodo.com chat

Koodo Mobile is a Canadian mobile flanker brand [1] [2] started by Telus in and mostly oriented toward younger customers. Being a subsidiary of Telus, [5] Koodo has been able to offer extensive coverage and a strong presence in mobile retailers. This allowed Koodo to gain a presence nationwide. This brand was in operation since , and it mainly targeted high school, college and university students. It was ended because the Amp'd Mobile operations in the United States suffered from poor customer service and bankruptcy. This meant that unlike Bell, Telus no longer had a mobile brand targeting students. This mobile brand provided services at a lower cost than most other companies. After this date, the company gradually started to discontinue sales of CDMA devices. Later that month, the BlackBerry Curve was available starting March

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Products used: Another company. Koodoo, has a wide coverage, very good plans and is very affordable. There are others with better customer service for about the same price Virgin Mobile for example. Koodo Mobile Media. Sep 23, What happened? Selvarathinam l R. Cons: Horrible customer service, Poor customer services, Complicated and time-consuming customer service. If you need more help you can schedule a callback with a rep right in the chat. Follow Sylvia B. Telus dealers sell connection but don't respond to any other service and require virtual schedule for call back. Overview KoodoMobile has a rating of 1.

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They were less than happy to assist me there. Locklyn Ybc. Follow Shari I. Glendon Jpk. KoodoMobile has a rating of 1. For the last few months i havent even been able to make a phone call during the day in a town. Preferred solution: Find another service provider that will actually work with me and help me. Problem wasn't solved. This was a simple roaming charge error that was resolved in minutes with the proper experienced service rep. Billing payment.