Juniper support

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There is an opportunity to support your post-warranty equipment with the help of third-party maintenance TPM. Are you ready to take a different approach to traditional OEM maintenance? Access the solutions you need without unnecessary detours, extended wait times or challenges that halt your day. Conserve your resources and IT budget by making the switch to expert, reliable and flexible support that puts you first. Where is your Juniper hardware in the product life cycle? Select the year below to discover equipment support options and the next steps for your equipment. New equipment is introduced and made available to consumers.

Juniper support

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Visit the Resident Engineer and Resident Consultant data sheets. As a single point of contact for all of your support needs, juniper support, JTAC engineers have extensive experience supporting large-scale networks. Proactive notification to significantly reduce the time spent by the operations manager for bug review and provide immediate impact analysis to Juniper TAC and the operations team in case of critical bugs identified as risk to the juniper support operations.

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Enabling innovation for cloud operators. Make your network threat aware with Juniper Connected Security. Discover cloud delivered or on-premise offerings. Featured Products. Featured Solutions. Scale business outcomes with Juniper Global Services. Explore options and offers to connect with the networking solution you need. Apply cloud principles to metro networks and achieve sustainable business growth. Unlock the full power and potential of your network with our open, ecosystem approach. The Juniper Mist Cloud delivers a modern microservices cloud architecture to meet your digital transformation goals for the AI-Driven Enterprise.

Juniper support

Juniper Support Portal is your resource for Juniper post-sales support and services. Although the Juniper Support Portal was designed to make it easy to do business with Juniper Networks you might still have questions. Below you'll find some frequently asked questions and answers about the Juniper Support Portal along with a list of known issues. You might just need to refresh it. Skip to Main Content. Home Knowledge Quick Links. Expand search. Search Loading. Log in. Knowledge Base Back.

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Integration with the CSC allows case creation to be automated. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment. Where is your Juniper hardware in the product life cycle? They are more concerned with getting things fixed for us than making sure they get paid. Select the year below to discover equipment support options and the next steps for your equipment. Add to Cart. Scale your operational team to new heights and leverage multilayered security features through Service Now management capabilities. Featured resources. At this point, firmware, patches or upgrades are reduced. This allows your staff to concentrate on running the business, not fixing equipment. View All Supported Products. OEM support vs. Tailor a comprehensive range of post-deployment technical support plans to meet the specific requirements of your network environment. Same business day minute engineer callback Four hour onsite response M—F, 8 a.

Enabling innovation for cloud operators.

When reports are completed by Juniper engineers, they are automatically sent to you through Service Insight. After years of poor communication, missed service level agreements SLAs and delayed […]. Dramatically simplify operational processes through self diagnosis and automated incident reporting to significantly reduce mean time to resolution MTTR , allowing staff to concentrate on higher priority tasks that drive the business. Product Description Receive best-in-class traditional 24x7 support. Is your internal IT staff stretched too thin? All data is maintained in a secured big data infrastructure for fast, continuous access. Enable more personal, proactive, and efficient management of product support needs. This information is available for review and automatically included in the diagnostic information when a trouble ticket is opened with JTAC via the incident management functionality. Visit the Resident Engineer and Resident Consultant data sheets. Juniper incorporates advanced automation and big data tools within its support processes to ensure results are achieved quickly and accurately. Juniper Networks provides you with access to all new software releases as soon as they are made available for general release. Unleash the power of Juniper support Get Started. Manufacturers begin sending EOL alerts for equipment. Chris Control Systems Tech, Utilities.