Johnson county remc

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Problem: Upgrade electric monitoring systems with two-way advanced metering infrastructure to improve reliability and offer customers insight into energy consumption and greater payment flexibility. Results: Accurate, real-time electric system data along with extensive customer tools for payment, outage reporting, and energy usage review—enabling the utility to better respond to outages, reduce labor, and improve customer service. In alignment with its efforts to continually enhance service for its members, Johnson County REMC began to install high-speed fiber optic communications lines in One of the most significant opportunities brought about by the new high-speed data transfer network would be the ability to implement automatic meter reading technology and two-way communication between substations and customer locations. These new technologies would enable the utility to perform remote meter reading, monitoring and controlling from a central location rather than needing to send service workers out to each member across its service area. Outage detection could also be performed in near real time to expedite repairs and increase system reliability. Further, with the advanced metering infrastructure AMI , Johnson County REMC recognized its customers could be provided with the benefit of individual energy usage monitoring and flexible payment solutions, including prepaid and time of use billing options.

Johnson county remc

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The organization is an electric cooperative. Electricity companies must regularly report the total number of customers they have to government agencies. In the most recent report the supplier reported a total of 31 industrial customers, 3 , commercial customers and 27 , residential customers being supplied electricity by the company. This is the entirety of their customers. Johnson County REMC had total sales and disposition of , megawatt hours in , of which The electricity sourced was made up of megawatt hours acquired via wholesale channels. They purchased , megawatt hours on the wholesale market. The company currently does not produce any of the electricity that they sell. Instead, they must purchase that electricity at wholesale prices from other providers and then resell it to end consumers.

Johnson county remc

Everyone info. View bill history, including PDFs of paper bills, directly on your mobile device. My Usage View graphs of your energy use and identify usage trends. News Conveniently monitor news, such as rate changes, outage information, and upcoming events. Outage Map Quickly view service interruption and outage information. Maps See facility and payment drop box locations on a map interface. Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age.

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This capability helps the utility avoid investigative truck rollouts across its service area and accelerate the time needed to restore power. Quick links. All rights reserved. For bank account payment, you will need to enter your routing and account number. This rebate is available for both residential and commercial customers. You will be presented with a map of Johnson County, along with markers showing current and planned outages. Customers must then review their payment details and submit the payment. Customers can also choose to pay their bill by setting up automatic payments or signing up for a payment plan. Time-of-use plans are also available for businesses, which provide a discounted rate for customers who can adjust their usage during peak and off-peak times. Join Us. By clicking on an outage icon, customers can access more information about the outage such as location, estimated time of restoration, and what steps they can take to contact the customer service department. We offer bill payment options, an interactive outage map, and a customer service hotline to address any issues you may have.

View bill history, including PDFs of paper bills, directly on your mobile device. My Usage View graphs of your energy use and identify usage trends. News Conveniently monitor news, such as rate changes, outage information, and upcoming events.

Outage detection could also be performed in near real time to expedite repairs and increase system reliability. By using our website you agree to our Privacy Policy. Please agree to the Terms of Use and Privacy Policy. This technology reduces fleet mileage and expedites business processes. Customers will need to call the Johnson County REMC customer service number and give their account and payment information to the customer service representative. Thank you for subscribing! Time-of-use plans are available for residential customers, which have higher rates during peak hours and lower rates during off-peak hours. Johnson County REMC also offers other payment options, such as setting up automatic payments or payment by phone. To make a payment online, customers will first need to log into their account. The subscription process has unfortunately failed. Then they will need to select the payment option they want to use and enter the required information. Operators can instantly reconnect or disconnect service directly from the central office to reduce fleet mileage and expedite business processes. Once the payment is complete, customers will receive a confirmation email with a receipt. The utility can also record power quality and correct problems before they cause outages.