How to remove a line from att

Thursday, April 27th, PM. Accepted Solution. Official Solution.

Friday, February 18th, AM. It is universally required by all carriers that to cancel a line of service you must call the network. Since you posted in prepaid, to cancel a prepaid line, just stop paying, no need to call. If the line is part of a multiline plan, simply return the line to an individual line first, then quit paying for it. I did not notice the said prepaid, sandblasters answer is correct. You do not call to cancel a prepaid line.

How to remove a line from att

Wednesday, July 19th, PM. I bought a house that has an old landline running from the street and a junction box that looks like it's from the 50's that I need removed It's grounded and I don't want to mess with it I've called 3 different customer service numbers and have been told that no one can help me because I don't have an account. Can someone help me? We can point you in the right direction to get assistance with your phone line and utility box removal request, bbethb. Give us a call at and provide the location details and a description of the equipment, so we can schedule an appointment. If you need help in the future, we'll be here. I already called this number a few times and was told that no one could help me - one rep told me I could take down the line myself? I am not comfortable climbing a utility pole - there must be a safer way to get this done. Hi there, bbethb. We understand that you have called before and you have not found sucess in getting your request in.

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Monday, February 6th, AM. I clicked on the device and selected Options. I filled out the form and submitted it. There was a pop-up to ask if I really wanted to cancel this device. I chose Yes, and then another one that asked if I was sure I wanted to cancel it. I said Yes.

Wednesday, September 27th, PM. For a line of service, tablet, or wearable, here are a few things to consider:. Contact us by chat or phone , or:. For Illinois and New York wireless accounts only: If you ordered service online, you may be eligible to cancel that wireless service online at att. Get details on canceling. See all important details.

How to remove a line from att

Last Updated: April 24, Tested. This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. The wikiHow Tech Team also followed the article's instructions and verified that they work.

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He sympathizes but he can't help. If he is not under a contract or Next installment, you can cancel the line with no ETF or balance due. Maybe consider one of these options: Learn how to transfer billing responsibility. No, it doesn't make a difference. I occasionally speak to see if anyone is there but no answer. Wireless Account. Featured Articles How to. I ask repeatedly if anyone is there and only silence. I filled out the form and submitted it. Since you posted in prepaid, to cancel a prepaid line, just stop paying, no need to call. Not finding what you're looking for? Sunday, June 11th, AM. Switch to paperless billing here. Like Comment Follow Share. Need help understanding your bill?

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I am sure the billing department will find a way to cancel my account. Cookies make wikiHow better. Visit the Community How-To. Related Conversations Loading Start by visiting the Community How-To. Need to cancel service, or remove a line from your account? If you are using Internet Explorer 11 please disable Compatibility View in order to continue using all community features. Say your account or phone number and follow the prompts. Skip to Content. But like I said, we can't operate a business with such terrible help line support. Like Comment Follow Share. How can I get around this without being responsible for his phone?? Contact us by chat or phone , or:. If you don't know it, reset it online. I will add that you should check your account at the beginning of the next bill cycle to make sure that these lines have been removed from your account.