How to extend shopee guarantee

Shopee guarantee is a feature which ensures that the buyer will receive their orders. How does Shopee guarantee works and how to extend it in Malaysia? Do you want to know more about it and about Shopee Malaysia? Shopee as the leading ecommerce marketplace in Malaysia has a guarantee feature in the Shopee App so what is Shopee guarantee?

Worried about the increasing number of false claims of missing orders affecting your seller ratings on Shopee? As of , Shopee had over million active users and 2. But all of these numbers only racked up owing to the many stand-out features that the platform offers. One of them is the Shopee Guarantee Feature. It is a program on Shopee that extends a safe shopping experience for both buyers and sellers on the platform.

How to extend shopee guarantee

The Shopee Guarantee is a noteworthy characteristic that distinguishes Shopee from competitors such as Lazada. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. Essentially, Shopee Guarantee works by retaining payment for a seller and releasing it only when the buyer acknowledges that the order has been received in excellent condition. If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. If buyers have not yet received their orders, Shopee will grant them a one-time, three-day extension of the Shopee Guarantee period at no additional cost. Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and straightforward. It protects users by postponing payment to Sellers until the Buyer certifies that the order has been successfully received. Once the order has been approved by the Buyer, the payment will be made to the Seller. See also: How to Process Orders in Shopee? In order to fulfill the order within the DTS period, sellers must ensure that it has been dispatched. Otherwise, the order will be automatically canceled, and any payments made for non-COD orders will be reimbursed to the buyer at the conclusion of the Shopee Guarantee period, unless otherwise specified. The request should only be made during the Shopee Guarantee Period. Otherwise, the request will be denied.

Shopee extend guarantee is a feature to protect buyers before they accept their orders. If you buy from non Shopee mall seller, you will be given 3 days and 15 days if you buy from Shopee Mall.

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Shopee Guarantee is a feature that protects both buyers and Sellers against fraudulent transactions to keep online shopping and selling safe and easy. It protects users by holding the payment to Sellers until the Buyer confirms the receipt of the order. Once the Buyer accepts the order, the payment will be released to the Seller. However, if the buyer did not accept the order within the given leeway, payment will be released to the seller. If an order has NOT been shipped:. Otherwise, the order will be automatically canceled and payment for non-COD orders will be refunded to the buyer at the end of the Shopee Guarantee period. The buyer is allowed a one-time 3-day extension of the Shopee Guarantee period per order if sellers have not yet shipped out the item. If an order has been shipped:. Otherwise, the payment will be automatically released to the Seller at the end of the period.

How to extend shopee guarantee

Shopee Guarantee is an arrangement where Shopee holds the order payment in escrow until fulfilment is complete. Payment is released to you once the buyer has acknowledged receipt of the order. Payment will then be released to you. The Shopee Guarantee period is calculated based on seller's [ Days To Ship ] and [ Estimated Delivery Time ], starting from buyer payment confirmation time:. Buyers will need to confirm they had received order or request for refund within the Shopee Guarantee period, otherwise the payment will be automatically released to the Seller at the end of the period. Sellers need to ensure that they have shipped the order out within the Shopee Guarantee period otherwise the order will be automatically cancelled and payment will be refunded back to the Buyer at the end of the period. Buyers are allowed a one-time 3-day extension of the Shopee Guarantee period if they have yet to receive their products. Where necessary, asking buyers to Extend Shopee Guarantee allows you more time to fulfill the order:.

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Shopee Guarantee is a payment protection program that ensures that buyers receive their orders in good condition and that sellers are paid for their products. This competitive advantage can translate into increased sales and market share for sellers who embrace Shopee Guarantee. For more information on how to extend your Shopee Guarantee, please see the following:. Free Consultation Here. Once you extend the guarantee, it can only be cancelled when you receive the order and click order. How to cancel Shopee guarantee extended? This buyer protection program ensures that transactions are conducted with transparency, integrity, and accountability, fostering a sense of confidence and security throughout the shopping experience. If buyers have not yet received their orders, Shopee will grant them a one-time, three-day extension of the Shopee Guarantee period at no additional cost. Try Locad today. Buyer will be able to see their Shopee warranty claim period in Shopee App through the order details page by following these steps:. Buyers are more likely to browse and purchase products from sellers who participate in this program, as they perceive it as a symbol of reliability and quality. Yes, I Want to Try Ginee!

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With Shopee Money Guarantee, payments are held in escrow until both the buyer and seller agree that the transaction is complete. Get the latest industry news, best practices, and product updates. Shopee guarantee period is calculated based on seller days to ship and estimated delivery time. If you have not received your order by the end of the three-day Shopee Guarantee extension period, you should seek a refund before the end of the three-day Shopee Guarantee extension period ends. Click Here to Try It for Free! For buyers, Shopee Guarantee serves as a safety net, guaranteeing that they will receive the products they ordered in the condition described. Register Now! As a result, sellers who participate in Shopee Guarantee can expect to experience increased buyer confidence, leading to higher conversion rates and more sales. But when it comes to product type, need for customized packaging that reflects seller branding, multichannel selling, and other reasons, Shopee sellers may opt for third-party logistics and fulfillment providers. Essentially, Shopee Guarantee works by retaining payment for a seller and releasing it only when the buyer acknowledges that the order has been received in excellent condition.