How long is warranty on fitbit

Go to the Best Answer. Fitbit provide a 12 month manufacturer's warranty 24 months if you are in Europe providing you buy from an approved retailer such as Amazon. View best answer in original post.

I have used it since December last year with no problems- been tracking bike rides, runs, spin, swimming, all with no issue. I went for a swim last week wet mode on and the device was dead after around 10 minutes. I put it in rice and let it completely dry. It now charges, but won't boot past the logo. I contacted support around 7 days ago and am currently "having my account reviewed for warranty claim". Go to the Best Answer. Michaeljf , the warranty is per device, so you would not be penalised by having previous replacements.

How long is warranty on fitbit

How to claim Nothing Warranty? In order to receive warranty service, a return authorization must be obtained. To be eligible for a refund, the following conditions must be met: the return authorization must be requested within 45 days of the date of shipment subject to November and December purchases, for which the deadline is set at the 31st of the year following the date of shipment or 45 days after the date of shipment, whichever is longer. The device or accessory must be returned in good physical condition, including all parts contained in the original packaging; and the return authorization number must be included with the return. Instead of having your original device repaired, you may receive a replacement or refurbished unit. This is for the case when you submit your product for service. Without providing your name, contact information, and the registered email address of your product, you are not able to receive support from Fitbit. You should have proof of purchase details and provide answers to the questions crafted to address potential issues before commencing the warranty service. In addition to this, the listed procedure has to be followed. File a claim for the original accessory band that was included in your device's in-box. This claim is limited to one per device per 4 months. Before filing a claim, ensure that your device is set up properly and paired, to get further support with the application.

It isn't really clear when the warranty on an issued replacement either starts, or runs until. We advise contacting the seller from whom you purchased the product for further assistance. Best Answer.

I was told by the first representative through an email that it was "not in the scope of warranty". I contacted fitbit to ask what in the heck that even meant. I still have quite a few months left on my warranty. The next representative acknowledged my warranty and said I would receive an email with what to do next. I paid.

Does anybody please know how long the warranty is on fitbits or what proof of purchase you need to send it and get a new Versa. Which is obvs annoying but there we go. Go to the Best Answer. Hi there daveyd , thanks for getting back. Note that we don't have repair centers in any country where Fitbit trackers are sold. Would you mind giving me a brief summary of the issue you may be experiencing with your Versa so I can help you? Also, note that if your Fitbit devices suffers damage while under warranty , you may contact Customer Support. Discounts and replacements depend on tracker model and other factors. Was my post helpful?

How long is warranty on fitbit

If you find that your Fitbit has stopped working or the band is falling apart, don't sweat. Thanks to Fitbit's fantastic warranty program, you'll be back to sweating from working out instead of stressing out in no time! You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. You can also find the same information on their website. Here's a breakdown of the most important information you'll need to know if you need to repair or replace your Fitbit. Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. This means that physical damage that happens because of you — like accidentally running over your Fitbit with a snowblower — won't be covered.

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Thank you for your messages. It happened again. Turn on suggestions. To be eligible for a refund, the following conditions must be met: the return authorization must be requested within 45 days of the date of shipment subject to November and December purchases, for which the deadline is set at the 31st of the year following the date of shipment or 45 days after the date of shipment, whichever is longer. I have used it since December last year with no problems- been tracking bike rides, runs, spin, swimming, all with no issue. Fitbit offers a comprehensive selection of activity trackers, smartwatches, and other wearable devices that track steps, heart rate, sleep, and GPS functions. How to claim PowerA Warranty? That's not the end of the world. How to claim Nothing Warranty? Any next steps recommended? Not sold by a third party.

For most customers, Fitbit provides a standard one-year limited warranty from the date of your purchase, safeguarding you against potential defects in materials and workmanship. Each Fitbit warranty comes with its own conditions, and being aware of them can help you avoid invalidating your warranty by mistake. Your Fitbit comes with a limited warranty that gets you through unexpected hiccups.

As you purchased an extended warranty with AllState, you should contact them and let them know about your situation. Accepted Solutions. An item must be shipped and sold by Amazon for Fitbit's warranty coverage. Show only Search instead for. All forum topics Previous Topic Next Topic. Moderator edit: subject for clarity Answered! The warranty period is extended to two years if the original purchaser is a resident of the European Economic Area and the Fitbit product was purchased in the EEA. Before filing a claim, ensure that your device is set up properly and paired, to get further support with the application. I was in the same kind of position- my Charge 5 was a warranty replacement to my previous Charge 4 which was actually a warranty replacement for a 4 itself. Very upset customer! How to claim Nothing Warranty?