How do i book a genius bar appointment

The fastest way to make an Apple Store appointment. This article explains how to make an appointment using the Apple Store App. In that case, the fastest, easiest way to book an appointment is to forget using the web-based tools and use the Apple Store app. Here's what you need to know:.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device.

How do i book a genius bar appointment

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:. A set of common help topics will be displayed. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. Select the category that most closely matches the help you need. A number of topics within that category will appear. Select the one that best matches your need if there isn't a match, click The topic is not listed. Depending on the category and problem you've selected, a number of follow-up suggestions may appear.

Bring your device to one near you. Was this page helpful? Apple hires Geniuses on both a part-time and full-time basis, and the company is primarily looking for people with strong people skills and problem-solving abilities.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport. There are many service providers that Apple trusts with support. Bring your device to one near you.

How do i book a genius bar appointment

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs. Most basic phone repairs such as battery or screen replacements can be done in-store and returned to you the same day. Before you make an Apple Genius Bar appointment, there are a couple of simple fixes that you can try depending on the problem that you are experiencing. A restart should be your first line of defense against most software glitches and performance issues. If your iPhone or iPad is unresponsive, then force restart it.

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This page provides details for getting help via chat, a phone call, or email if your problem is software-based. The Apple Genius Bar offers personalized support for Apple products. More from Lifewire. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete. To see what classes are available in your local area, visit the Today at Apple webpage. If you don't see these options, you may need to go back a few steps and select another support topic that ends with these options. The Genius Bar is for tech support only. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. It's a good idea to make a reservation online before visiting the Genius Bar. Once you've found your preferred store, tap the store's name to continue. Measure content performance. Dale Fox is a freelance journalist based in the UK. This is especially important if swapping your device with a replacement is necessary.

Maybe you have a cracked iPhone screen or your MacBook Pro isn't charging properly.

Click the device you're having issues with. If you have questions about your iPhone, iPad, Mac or other Apple product, you may need to make a visit at your nearest Apple Store. Email address. What is the Apple Genius Bar? The confirmation will also be emailed to you. Once you do, you'll be asked to sign in with your Apple ID. Otherwise, click the name of the Apple Store you want to take your device to. Share icon An curved arrow pointing right. If your iPhone or iPad isn't working or you're on a Mac, the best way to book an Apple Genius Bar appointment is via Apple's support page. Click Go. Scroll to the bottom of the page, where you'll find upcoming sessions in your region, or click the View Calendar button to see more options. Experts in Apple support since Need help? If you don't already have it installed, you need to download Apple Support from the App Store first. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first.