Green motion car rental reviews

Great service, Cristian on collection and Damien on return where so attentive, answered any questions I had and made sure everything was perfect for my rental.

It is easily our most complained-about car hire firm, as drivers claim they get huge bills for barely visible scratches. I t is the car hire firm with a trail of angry customers, furious at bills presented to them when they return a car for hundreds — even thousands — of pounds for damage they say is barely visible or that was there already. Green Motion, which has franchised branches at most major UK airports, appears to offer remarkably cheap deals — often a third of the price charged by major rivals. But now customers allege that there is a major sting in the tail. It vigorously denies the allegations, saying that it operates to the highest ethical standards and that some customers are just unhappy about being caught for damaging their vehicles. The complaints are not just to our consumer champions, but have also piled up in reviews on Trustpilot, groups on Facebook and forums on TripAdvisor.

Green motion car rental reviews

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Would use this company again. Reuse this content. Everything was clear and hassle free.

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Great service, Cristian on collection and Damien on return where so attentive, answered any questions I had and made sure everything was perfect for my rental. Thanks for your amazing service. I'm very impressed with your car rental service. Very reliable, friendly and responsive. Great manager at the Larnaca branch, I will be definitely renting from you again. I'm glad to hear that you also operate in other countries.

Green motion car rental reviews

GreenMotion has a rating of 4. Reviewers satisfied with GreenMotion most frequently mention good service, friendly staff, and car hire. GreenMotion ranks 4th among Car Rental sites. Proactively asks for customer feedback. This company responds to reviews on average within 3 days. Easy to book online through Holiday Autos. Nice car, convenient in-terminal desk and return parking lot close to the terminal.

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I have rented from Green Motion twice and on both occasions the team were very professional, helpful and personable. View image in fullscreen. Even with a cloth and wiping it and cleaning it and with a very powerful LED light it was still very difficult to see — as my video below shows. Your staffs are very kindly and helpful. The complaints are not just to our consumer champions, but have also piled up in reviews on Trustpilot, groups on Facebook and forums on TripAdvisor. When I took my phone out of my pocket, both men ran inside and shut the door. It was, they say, very difficult to spot the scratches and dents on a wet car in a poorly-lit warehouse. Continue to do your best for your customers. Their personal customer service and care is why I'll be continuing to book with Green Motion for another 38 bookings this year. I definitely recommend. Monika , Krakow Airport Car in very good condition. Car was immaculate condition. He was very helpful and went above an beyond. New customers are enticed by the very low prices that are offered by online brokers and the Ryanair website.

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They both deserve prizes as employees of the year!!! The overall experience with Green Motion was exceptional. He was very helpful and went above an beyond. On returning the car the Green Motion staff were quickly on their hands and knees inspecting the car even looking underneath, trying to find any fault they could. You could barely see it. Their personal customer service and care is why I'll be continuing to book with Green Motion for another 38 bookings this year. Green Motion says the vast majority of its customers are satisfied with the service provided. Monika , Krakow Airport Car in very good condition. But Green Motion is not the first car hire company to be accused of systematically overcharging for tiny scratches. David , Rzeszow Airport, Poland "Best service ever, I do always rent a car when travelling and this was the first time with GreenMotion. Viola the customer service rep was friendly, organized, and very professional. The vehicle was especially nice and made the trip most memorable. Always better than expected, a helpful and professional team. The process of rent is very fast and easy. The ads say that they will be paid a bonus, even though the job does not involve sales.