Genius bar apointment
Apple says many problems can be solved over the phone or by chat or email, genius bar apointment, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses.
Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first.
Genius bar apointment
Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:. A set of common help topics will be displayed. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. Select the category that most closely matches the help you need.
Use limited data to select content. Customers experiencing problems with products or applications can make an appointment for one-on-one assistance with an expert. After having clicked through all the suggested support options from Apple:, genius bar apointment.
The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs. Most basic phone repairs such as battery or screen replacements can be done in-store and returned to you the same day.
Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories.
Genius bar apointment
In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport. There are many service providers that Apple trusts with support. Bring your device to one near you.
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By John Patrick Pullen. Apple designed the appointment-making process to be difficult to encourage customers to solve their own problems. Newsletter Sign Up. Most Apple products are eligible for mail-in service. Reviewed by Ryan Perian. The Apple Genius Bar offers personalized support for Apple products. When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. Do so. Click Contact Apple Support for help. Email address. Depending on the category and problem you've selected, a number of follow-up suggestions may appear. It not only means the problem will take longer to fix, but it also drains the resources of the team. If your laptop is overheating , there are a couple of quick fixes that might help. Dale Fox is a freelance journalist based in the UK. See all comments 0.
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Open the Apple Support app, then tap the device you're having issues with under My Devices. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. Most Popular. The Apple Genius Bar is a dedicated tech support service in Apple's retail stores. If you don't already have it installed, you need to download Apple Support from the App Store first. Common classes include "getting started" sessions for devices like the iPhone and iPad , workshops on using the Apple Pencil to draw and sketch on iPads, iPhone photography and more. Newsletter Sign Up. You'll receive an email confirmation of your Genius Bar appointment. In this section, choose what the issue is by clicking on the relevant categories. If you want to learn how to use your products, Apple has other in-store options. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed.
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