Fitbit versa stopped working

My Versa 2 has completely stopped working. The green light on the back is gone, it will not charge, the screen is completely black, I cannot reset it to factory settings- it is completely unresponsive.

Hopefully one of these ten troubleshooting steps will help get rid of the problem. Fitbit has a great range of devices. Popular choices for fitness bands are the newly released Charge 5 and the more discreet Luxe or Inspire 2. Then you have the Versa range for those after a smartwatch. Essential reading : Top fitness trackers and health gadgets. Generally Fitbits are pretty reliable.

Fitbit versa stopped working

My left button wouldn't work on my Fitbit Versa 2. I went to settings and hit shutdown to restart it. Now it won't even start back up based on home button not working. This is a time drain as I've read every thread in this. Go to the Best Answer. Hi there, BJCC. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. If you haven't done so yet, I recommend trying to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air.

Mine is doing the same thing for the 2nd time in 3 months after receiving a warranty replacement. Fitbit Moderator. You could also use a toothpick to gently clean the area between the pins.

I have had my Fitbit for about 6 months and three days ago it died, so I started charging it on my usual Fitbit charger. Tried 3 other chargers and a couple other charging blocks but nothing is working. Go to the Best Answer. Hi there mgnlmn , welcome to the Community Forums. Thanks for the details provided about your Versa 2's behavior and for taking the time to troubleshoot it prior to posting here. As per the description of your post it seems that the battery on your watch may not be charging properly and therefore does not turn on.

I purchased a versa in March It worked well until about two months ago. Over the last 60 days it started to report my resting heart rate to be much lower than it really is. Then, it stopped working completely. I placed it in its charger and it never lit up.

Fitbit versa stopped working

If your Fitbit Versa watch is stuck on a black screen or not turning on, the first thing that you need to do is to restart it. Many times, this simple fix would turn on the Fitbit watch. Restarting the watch will not delete your data. To restart your Fitbit Versa series watch , press and hold the physical button on the device for seconds until you see the Fitbit logo on the screen. Then release the button.

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Tried all the suggestions and still nothing. Was my post helpful? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Mine has done the same. Hi there, ChrisMoon. Learn how your comment data is processed. Then press and hold it for seconds to turn on the watch. Pressed appropriate buttons to reset and all I get are vertical colored lines. In response to Attiland. I have tried everything. Share Facebook Twitter Pinterest Email. In response to Martin And 3 min. Please can anyone help me??

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Hopefully they send me a replacement and it works OK. They are now sending a replacement -- Sent from Gmail Mobile. I think the battery went too low and now it's not able to charge at all, my wife did say she experience an all white screen before it stopped. Any help is appreciated. Post Reply. February 15, When you tap on the Fitbit display or when you move or turn your wrist the screen on your Fitbit should spring to action. I have the exact same issue. I tried the shutdown and factory reset. In response to Miasmoma. In response to lilem February 13, Mines exactly the same! I put it on the charger and left it there for a few hours.