Fitbit not turning on

I have had my Fitbit for just over a year. There is a red light on the back, and it will not turn on at all.

Or have any ideas how to fix this? Go to the Best Answer. Bowdler Welcome to the Community. Ackster Nice to see you here. Thank you for sharing your experience and troubleshooting.

Fitbit not turning on

My Versa 2 has completely stopped working. The green light on the back is gone, it will not charge, the screen is completely black, I cannot reset it to factory settings- it is completely unresponsive. I have tried to clean the backing and pins as suggested on feeds, I have attempted to restart to factory settings- no response. Any advise on how to fix this? I reached out to live chat with support- and got down to position 1 on the list- then it sent be back to the beginning application page to set up a chat. Please advise. Go to the Best Answer. Thank you for sharing your experience and troubleshooting. If your Versa 2 display is unresponsive, try restarting it by doing the following:. If the issue persists, please get in touch with our Support team. View best answer in original post. Hi KH. Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting over here, sorry for the issue you experienced with the chat support channel.

Why does my Fitbit only work when it's charging? In response to Aniliner. Newsletter Sign Up.

It worked earlier but is now blacked out. Go to the Best Answer. I wanted to thank you all for sharing your experience and troubleshooting. It seems that no other new users have been reporting this inconvenience for a while with the Charge 5 and the display being blacked out, so I will be closing this thread. If the issue persists, please get in touch with our Support team.

Affiliate links on Android Authority may earn us a commission. Learn more. They get sedentary people exercising, and they can help some people take their fitness to the next level. There are a variety of possible reasons, not the least because Google sells a variety of Fitbit models ranging from trackers for kids through to full-blown smartwatches. There are some general explanations we can offer. An obvious one is that you may have exhausted your battery. Another is that your charging gear could be dirty or damaged, resulting in the same low battery problems. Less likely but still possible is a software glitch. Google has even accidentally bricked some Fitbits with past updates, most recently the For that reason, we recommend searching the web for anecdotal reports before installing any new Fitbit software.

Fitbit not turning on

Fixes for drained battery, update issues, dirt, weak connections, and more. This article details how to determine, and deal with, several types of issues you may run into when using a Fitbit fitness tracker. Here are some general troubleshooting tips you can try to get your Fitbit working again if it starts giving you trouble:. Clean the connections. Clean and dry the connection on your charging cable and the connection point on your Fitbit, then try charging the device again. Try a different outlet or charger. Some problems stem from an old or afulty charing rig. Replace the cable. The cord may be malfunctioning or broken.

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I wanted to thank you all for sharing your experience and troubleshooting. I tried putting it on the the charging cable and powering it up or reseting it but had no luck. Go to the Best Answer. View best answer in original post. It has has proven to be the smartest move i ever made. Plug the Fitbit's charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. I had the exact same problem and almost given up trying to fix it. Each time I connect it to the charging cord it vibrates so I know there is some sort of response. All forum topics Previous Topic Next Topic. JuanFitbit Community Moderator, Fitbit. I'll be very surprised if this issue is related to the pairing device since it is spanning Android and iOS products.

My charge 3 screen has gone black for the second time within a week. I previously had the lines running down it and I reset it successfully. The black screen will not reset.

We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. In response to Jolson5. Unfortunately that is where the good news stops. I'm experiencing the same thing and followed these steps. Reset it multiple times, tried using app to sync it and change a different clock face to see if that would work. I have forgotten it on the app and now it doesn't find it at all. Accepted Solutions. Use profiles to select personalised advertising. The pins on the charging cable must lock securely with the port. All restart tips etc haven't worked. Fitbit Moderator. Accepted Solutions. So, before throwing the towel, please give it another try. What do I do?