Fitbit not syncing

This problem began around January 7, There are several similar complaints in the Play Store. I've followed all the given instructions on how to reset both the watch, the app, and my Bluetooth:. Even more strange, the app seems to sometimes sync some portion fitbit not syncing the steps but not my sleep hours.

When I get up the following morning it will no longer sync, Bluetooth connection keeps dropping only when trying to sync. I factory reset Friday morning and Saturday morning, spent over a hour each morning installing and setting the watch up again. Very upset and disappointed. Go to the Best Answer. Hello everyone, I hope you're doing well. Thanks for participating in the Fitbit Forums and for sharing your experience with us.

Fitbit not syncing

I noticed Android apps stopped syncing last week. I have IOS and it has stopped syncing as well. It syncs with MyFitness Pal for food and water and exercise but not steps or sleep. I have updated my Fitbit app. Any hope for a solution? Hello Rshreck , I hope you're doing well, it's nice to see you around. I appreciate you have taken the time to share your experience with me. Tell me, which tracker are you currently using? When was the last time you synced your device? Please note that we have not received reports about the Fitbit app on iOS having the same issues affecting the Android app, which is why I would like to suggest you to try the following as it seems your tracker is not syncing with the Fitbit app:. Did you find my post helpful? Vote for it or mark it as a Solution! Hello Rshreck , I hope you're doing well, thanks for taking the time to reply and let me know FerdinandFitbit will be working with you from now on. If there's anything else I can do for you, please feel free to reply, I'll be happy to assist you. Happy stepping!

If your Fitbit won't sync, this is a good troubleshooting step to try.

Get your Fitbit working with your phone, tablet, or computer again. Jump to a Section. If you own a Fitbit, you may occasionally run into an issue where the app tells you the sync process is unable to complete or that the fitness tracker can't be found. Here's what to do when your FitBit won't sync with your iPhone, Android device, or computer. These tips can be used to fix sync problems with all Fitbit tracker models including the Fitbit Charge 3 and Fitbit Versa. Fitbit sync errors are usually related to the fitness tracker becoming disassociated with the smartphone, tablet, computer, or iPod touch it was initially connected to. This can be caused by connecting to too many devices at once, the Bluetooth not working properly, or a minor glitch in the Fitbit's operating system.

My Versa 3 stopped communicating with the app, will not sync. With the single button on the side I try to reset but all that comes up is the Alexa set up and will not power off or reset. Go to the Best Answer. Hi there, Bracks Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. If you can't get started with your Versa 3, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device? Was my post helpful? Give it a thumbs up to show your appreciation!

Fitbit not syncing

Fitbit trackers and smartwatches are designed to be worn all day and night, but they need to be regularly synced with the Fitbit app to save your data. If your device isn't syncing with the app, you won't be able to see your progress or log any data. If you're frustrated and wondering, "Why is my Fitbit not syncing with my iPhone or Android," take a look at some of the most common reasons why your Fitbit won't sync and how you can fix it. The first thing you should do if your Fitbit won't sync is to check the Bluetooth connection between your phone and your Fitbit device. To sync your device with the Fitbit app, you need to have Bluetooth turned on and be within range of your phone. If you're not sure if your Fitbit is connected, open the Fitbit app and tap on the Today tab. A pop-up will appear that will notify you if your Bluetooth is off and the app is unable to sync. Meanwhile, if your Fitbit Versa 2 or Versa 3 won't sync and you see the phone disconnected icon on your device, it's telling you it can't communicate with your phone.

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To do this on iPhone, open Settings, tap ' Bluetooth ' and find the Fitbit device in the list. I have followed each of your steps and it still won't sync. I have basically given up and will likely look for some alternative device. Think I need to start putting pressure on them now. Report this post. In response to Carnby. In response to aprildoug Update your Fitbit. Try a restart. Hello everyone, I hope you're doing well. The first thing you should do if your Fitbit won't sync is to check the Bluetooth connection between your phone and your Fitbit device.

When everything is working properly, your Fitbit works effortlessly in the background, syncing with your phone or computer and keeping you informed about your health and fitness data whenever you need it. Of course, technology doesn't always work the way you expect, and you might occasionally find that your Fitbit stubbornly refuses to sync.

Dorthey , Did you try the steps I mentioned above? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What I found odd about the whole issue, that I had to use the Fitbit app to connect my Charge 3 to the phone, instead of using my phone's Bluetooth menu where it would always fail. Very frustrating. To fix it when your Fitbit won't turn on , try cleaning the device, and ensure it's fully charged. Just log in to your Fitbit account on the other device and try to sync. Even more strange, the app seems to sometimes sync some portion of the steps but not my sleep hours. Try a restart. Have you turned off WiFi? You can also check the Fitbit status page for any reported problems with the servers. Labels: Labels: Charge 3. However, as with any other electronic device, Fitbits sometimes run into problems. Trending Videos. I definitely did not pay this much to have to reset everything every day even though all my settings are perfect, it is always connected, and my phone and fitbit are updated. Hi SkullBlaze many have reported that trying wifi and cell service that sometimes one works while the other doesnt.