Fitbit charger not charging

Go to the Best Answer. Hello, Basketballwnr! Thanks for joining us! I recommend to restart your tracker.

Got my Charge 4 just over 2 weeks ago. Come to charge it tonight and it will not charge at all. Charged fine previously. Hi, Bracken05 , this is usually not an issue of the. More likely it is an issue of the Charge 4 not seeming to charge. As long as you are certain that you are using a plug and wall socket known to be working test both using another device just go ahead and charge your Fitbit.

Fitbit charger not charging

Everything else seems to be functioning normally. Go to the Best Answer. Hi everyone. It's great to see you around the Community Forums. Gr4ndp4 Thanks for stopping by to help our users. Tpdale , platman , Tpdale and MrsNemo Thanks for bringing this to our attention, as well for the steps tried prior to posting. This is weird as you shouldn't get that message if your tracker isn't even charging. Is it possible to take a picture of that message? You can attach it to your reply with the steps described here. View best answer in original post.

Well I sent a photo as requested but have had no reply, ironically the problem has now escalated to a point where the "battery not charging" message is a constant. Not applicable.

So I see some other people have posted on this problem. I ordered my Fitbit Sense on January 7, , directly from Fitbit. There were some shipping issues and I finally got it at the end of January. Since receiving it, I have had intermittent charging issues. Sometimes this is resolved by cleaning the connections, other times I've had to resolve it by resetting the Sense by holding down the button for 10 seconds until the Fitbit symbol shows on the face of the watch.

When your Fitbit is not charging, it can be more than a minor inconvenience; it disrupts your daily fitness tracking and overall health monitoring routine. Whether due to charging cable issues, dirty contacts, and software glitches, this common problem often arises at the least opportune moments. Below, we provide straightforward, actionable solutions to get your device back on track. A faulty cable, an ineffective power source, or even slight wear and tear can disrupt the charging process, leaving your Fitbit unresponsive. To start, closely inspect the charging cable and adapter for any visible signs of damage, such as fraying, bends, or breaks. These physical cues can indicate that the electrical connection needed to charge your Fitbit is compromised.

Fitbit charger not charging

Before you conclude that your Fitbit battery has died, check out our troubleshooting tips. Sadly, not charging is one of the most common issues that Fitbit users face. In this post, we go through some steps you can take to troubleshoot the problem and get your Fitbit charging again. These tips work for all Fitbits, not just the Versa and Sense series. Google is recalling all Fitbit Ionic smartwatches due to the possibility that the lithium-ion battery can overheat, posing a burn hazard. This refund applies to all Fitbit Ionic watches , even inactive units. You should receive a full refund and a special discount to purchase a replacement Fitbit device or other products and services if available in your region. This special discount is available for a limited time and is valid for 90 days after registering for your Ionic refund.

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Moderator Alum. Since my original post when I started this thread, in the last 2 weeks my Fitbit has also now unexpectedly started to shut down during my runs without any warning. It had functioned fine for the first year of ownership but is now totally unfit for purpose. Check for any available firmware updates through the Fitbit app on your smartphone and install them if necessary. I have the exact same issue as above, cleared, tried different ports, the reset pressing button has not worked, now completely dead. I've been informed that you already contacted the Customer Support team for further assistance with this. Post Reply. How do you get the prong to come out. At the moment of receiving it, you can follow the steps in the article: How do I set up my Fitbit device? I suggest you use the chat facility or phone for a prompt response.

With the routine abuse that most fitness trackers are subjected to, it's a wonder they don't suffer more problems. But as a general rule, most Fitbits operate without a glitch for years. Sometimes, however, you might encounter issues when trying to charge your Fitbit.

What should I do? If your Fitbit has become unresponsive you may need to hold the button for much longer than the usual recommended seconds. Good luck. Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Showing results for. Thanks for the clear instructions-I have similar story and was hopeful when I saw this It also syncs again, which it didn't before I tried this. Our team is always working to improve the Fitbit experience and your feedback is a big part of that process. Report this post. Started draining rapidly dead within a day for a couple of days then from fully charged to dead in less than an hour.