Fido problems

Network issues or outages? Ask our virtual assistant Jack for help! Check your coverage, fido problems. Having trouble connecting?

If other phones in your home are having issues with their Fido service, there could be a network outage in your area. You can use our coverage map to check the wireless signal in your area. Try turning your phone off and waiting for 30 seconds before turning it back on. Sometimes this can help. For steps on how to restart an iPhone or Android phone, visit Restart your mobile phone.

Fido problems

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get help with mobile, home internet and WiFi network issues. Having problems making mobile calls? Check out these easy troubleshooting steps to fix the problem. Learn what you can do about missed or late payments, how to make a payment arrangement, and more. New to Fido? We've got you covered! Here's everything you need to get started. Ask questions, find helpful answers, and get advice from fellow Fido members.

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September I have chatted, phoned - to supposed managers, as well as gone into stores umpteen times to get this issue resolved. I need to speak to someone who can resolve my issue of still being charged when I had barely any service, among other things. I just found out about this 'office of the president' and this is my last attempt to get this resolved before I go to the CCTS. Like many others here, I am sick to death of repeating my issue over and over and over again only to have someone say yeah, I can't help you with that. My last phone call just this week was 3 HOURS long and I still got no where until I said I will be reporting this and then, she changed her tune - a manager, saying oh yes, I can do that for you.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Fido problems

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Check out these step-by-step, interactive tutorials on how to set up your phone or tablet, enable features and solve minor issues to keep it running smoothly. Network issues or outages? See more topics labeled with: Topics: Billing. To confirm, select Reset Network Settings. Step 3: Restart your phone Try turning your phone off and waiting for 30 seconds before turning it back on. Having mobile issues? View article. The steps below can help. Reset your modem. In response to FidoStephane. Learn more. Having trouble connecting? I insist someone get back to me ASAP.

If other phones in your home are having issues with their Fido service, there could be a network outage in your area.

Poor service Learn about Extended Coverage. Check your network status. Select Cellular. Android: Note: every Android is slightly different. Once you have 2 recent examples, continue to the next step. Check if your unlocked device can be used on the Fido mobile network. Select Reset Network Settings. Note: If your phone has no signal at all, follow these steps and troubleshooting tips for no-service issues. Having trouble making calls from your mobile phone? Confirm that your iPhone has service. Network issues or outages? Learn more about what our network investments mean, and how they benefit you. Fido Community. Confirm that your phone has service. Note: Every Android is slightly different.