Fido online chat hours

January Anyone getting this issue? Logged in at normal business hours trying to access the live chat and have been receiving this message for a week January "Thanks for contacting us. Please try again later.

August Am I missing something? If covid changed things why isnt the website updated to reflect what has been going on for months? Go to Solution. Hey Benjamin12 ,. For support please contact us via our support pages here.

Fido online chat hours

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get help with mobile, home internet and WiFi network issues. Having problems making mobile calls? Check out these easy troubleshooting steps to fix the problem. Learn what you can do about missed or late payments, how to make a payment arrangement, and more. New to Fido? We've got you covered! Here's everything you need to get started. Ask questions, find helpful answers, and get advice from fellow Fido members. Want to give a shout-out to a Fido team member who helped you? You can send a compliment! If you have an issue or concern you'd like help with, we're here for you.

If so, when is best time to chat?

October Had the unfortunate necessity to contact Fido this morning. Discovered that only "Live Chat' is the only available option now to speak with someone at Fido. It too well over an hour to have my issue my extra payment not applied NOT resolved. Texting to an individual, who is who knows where, is the most inhumane experience. Shame on Fido for implementing or degrading their customer service.

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get help with mobile, home internet and WiFi network issues. Having problems making mobile calls?

Fido online chat hours

July Where is the live chat button. Your site changes and what was previously an answer from you guys its not there anymore. It appears this is quiet the problem, why is it so hidden?

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Go to solution. Go to Solution. Cawtau Senior MVP. Benjamin12 I'm a participant level 1. Welcome to Support What can we help you with today? That said, you should note that depending on your payment method, it can take a number of buisness days for the payments to be received by Fido see here. The agent was not knowledgable about compatibility of other devices with hitron modem and fido internet services, though he did expedite my purchase of fido internet. Having problems making mobile calls? If the credit amount isn't received by later next week, you might consider contacting your financial institution to see why there might be any delays. Showing results for.

August Am I missing something? If covid changed things why isnt the website updated to reflect what has been going on for months?

October RickSharman I'm a participant level 1. Oh I forgot the punch line. Hey dole FidoSaad Former Moderator. FidoNick Former Moderator. Cawtau Senior MVP. Fido Community. It is now Sunday at 10am and neither the phone line or the Chat line is open. Did you mean:.