Fedex customer service email

Last Updated: April 11, References. This article was co-authored by wikiHow staff writer, Hannah Madden. Hannah Madden is a writer, editor, and artist currently living in Portland, Oregon.

FedEx offers multiple ways through which you may reach out to their customer care team for assistance. Communication by phone is one of them. The customer service number is Please note that FedEx provides this telephone number for general inquiries concerning delivery, account management, tracking, and billing. It contains a lot of self-service solutions.

Fedex customer service email

Executives do not try to hide from customers and welcome direct customer feedback, often getting directly involved in a resolution. Here's more information about the Elliott Responsiveness Ratings. Problems with FedEx are relatively rare. But when we do get them, it's usually a spectacular delivery problem. More often, FedEx is part of a much bigger customer service dispute. The executives on this page are extremely responsive but don't forget to start your grievance process through normal customer service channels. FedEx is sensitive to social media publicity and responds to posts. Our guide to resolving any customer service problem will help you with your FedEx problem. Please contact our advocacy team directly if FedEx won't help you. Facebook Twitter. Primary Contact Elizabeth Neal Sr. This contact was published on January 21, and updated on November 1,

Hannah enjoys writing articles about conservation, sustainability, and eco-friendly products.

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We're here to help you print, pack, and ship. Find FedEx services when and where you need them. Use your phone to create shipping labels and get QR codes for easy returns. Consolidate your errands to save time and reduce emissions. Some are even open 24 hours.

Fedex customer service email

For mail and packages delivered through FedEx, the private alternative to public mailer USPS allows you to track your shipment directly on their website. On the tracking page, you can view your shipment's travel history, general shipment facts like package dimensions and weight, and file a claim if your package is damaged, lost, or missing contents. FedEx offers a couple of options for tracking your mail. You can go directly to the FedEx homepage and click on the Tracking tab. If you're a FedEx Delivery Manager member, you can receive alerts and make additional changes. The membership's free tier includes basic features like delivery alerts, holding a package for pickup, signing for packages online, providing delivery instructions, and requesting a vacation hold. If you want to sign up for FedEx Delivery Manager, you'll need to give yourself time. To complete your registration and verify your address, you'll need to enter an activation code that FedEx will mail to you in three to five business days.

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But when we do get them, it's usually a spectacular delivery problem. I do business with a company that only uses fedex. Include your email address to get a message when this question is answered. Summary FedEx is a leading logistics services company. Great deal of stress trying to track package for an hour when hadn't arrived - couldn't connect with human being. This article has been viewed , times. Todd W Max Mar 9, Learn more Your driver showed up to deliver the package on Saturday--I went out to the truck--he couldn't find the package--he had no idea where it went--he told me he would look for it and return. Yes No.

Last Updated: April 11, References. This article was co-authored by wikiHow staff writer, Hannah Madden.

I was calm, didn't raise my voice, was respectful. Edit this Article. How to resolve a problem with FedEx. Contact FedEx Customer Service. But the fact is, it doesn't matter the reason why the package needed to be there on time, it just matters that I paid for a service that failed and the responsible company refuses to honor the money back guarantee. It contains a lot of self-service solutions. Executives do not try to hide from customers and welcome direct customer feedback, often getting directly involved in a resolution. File a claim online to start an inquiry. Tips and Warnings. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Here's more information about the Elliott Responsiveness Ratings. Thank you for your feedback.