Fair fares nyc metrocard replacement

You have two years from the expiration date to transfer any remaining money to a new card. Within the first year, use a MetroCard Vending Machine to transfer the balance to a new card, fair fares nyc metrocard replacement. The date is located at the upper left corner on the back of the card. The expiration date is usually about one year from the date of purchase.

Use this form if your claim relates to a Reduced Fare MetroCard that was lost, stolen or if you never received your Reduced Fare MetroCard in the mail this is the MetroCard with your picture on it. File your claim here if you agree to the following two statements; you must fill in the two boxes by clicking on them. Please try again later. MetroCard eFIX Lost or Stolen Reduced Fare MetroCard Use this form if your claim relates to a Reduced Fare MetroCard that was lost, stolen or if you never received your Reduced Fare MetroCard in the mail this is the MetroCard with your picture on it Please ensure you that have the following information: Date of Birth Last 4 digits of your social security number Date card was lost or stolen Approximate time of incident Approximate amount of money or time on the lost card File your claim here if you agree to the following two statements; you must fill in the two boxes by clicking on them. Please Enter the Confirmation Text:. Google Translate. Items marked with an asterisk are required -.

Fair fares nyc metrocard replacement

You can submit an application online , by mail, or in person. Learn more about how to apply. For customers who are non-English speakers or have limited English proficiency, interpreter services are available free of charge. Plus, you get free rides after 12 fares within seven days using the same device or contactless card. See the schedule for our buses and vans. You have two years from the expiration date to transfer any remaining value to a new MetroCard. Within the first year, you can transfer the balance in person at a mobile sales bus or van, our Customer Service Center, or selected subway stations. After a year, you'll need to mail your MetroCard to us to transfer the balance. To transfer value from an expired card to a new one, visit one of our mobile sales buses and vans. Close Menu. Search Search. We have detected you are using an out-of-date browser. We no longer support this browser, so parts of the site might not work as you expect them to. We recommend updating your browser to the latest version. Reduced Fares Reduced fares are available for riders who are 65 or older or riders who have qualifying disabilities.

Replacements and Refunds for Lost or Stolen Cards.

One replacement card per enrollment year is allowed for lost or stolen cards. If you are eligible to receive a replacement card, it will be mailed to you 2 to 3 weeks after you report that the card was lost or stolen. Once a card is mailed, you must allow for mail delivery. You cannot pick up a card in person during the 3-week mailing period once you request a replacement card. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location.

After the MTA confirms your Access-A-Ride customer status, you will receive a notice letting you know that your request for the Access-A-Ride discount has been approved and, if you have a Fair Fares MetroCard, then it will be deactivated. You can use a computer, smartphone, or tablet. Applications are sent to the program for review and an eligibility decision when you affirm on ACCESS HRA that you submitted all documents for your application or when the 10 calendar day period to submit documents ends, whichever happens first. The review can take up to 30 days. You can get help completing your application or submitting documents by calling or visiting a Fair Fares NYC location.

Fair fares nyc metrocard replacement

One replacement card per enrollment year is allowed for lost or stolen cards. If you are eligible to receive a replacement card, it will be mailed to you 2 to 3 weeks after you report that the card was lost or stolen. Once a card is mailed, you must allow for mail delivery. You cannot pick up a card in person during the 3-week mailing period once you request a replacement card. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. Refunds are only available for lost or stolen day unlimited passes that were paid for with a credit, debit, or Electronic Benefits Transfer EBT card. After you report your card as lost or stolen, you must then call NYCT Customer Service at to request a refund for any unused portion of your card. You should call immediately after reporting your card as lost or stolen. You must call before the end of the day unlimited ride period to qualify for a refund review.

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You can submit an application online , by mail, or in person. Refunds will not be processed until your card is received by the Fair Fares Program. We have detected you are using an out-of-date browser. At a mobile sales bus or van To transfer value from an expired card to a new one, visit one of our mobile sales buses and vans. See details and make an appointment. The City intends to use the data collected from this survey to generally add and improve City services. Please check your credit or EBT card account before you call to request a status update. Google Translate. You don't have permissions to view these records. Saturday and Sunday, 8 a. Call the EasyPay Account Service Center at immediately if your card is lost or stolen. Treat it like cash.

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Within the first year, you can transfer the balance in person at a mobile sales bus or van, our Customer Service Center, or selected subway stations. Replacements for Cards Not Received. We want to hear from you You can sign up to join the community of customers who fill out our quarterly Customers Count survey. Replacements and Refunds for Lost or Stolen Cards. Invalid Remaining Balance. How can we improve this page? MetroCard Balance Protection Program. You can sign up to join the community of customers who fill out our quarterly Customers Count survey. Need something else? See how to get help with a Reduced-Fare MetroCard issue.